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March 2024 by Ginger Prudholme
They were friendly, gave good service, price was fair. The receptionist served me tea.
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October 2023 by Patricia M
Sharon, Master Tax Advisor at Laguna Niguel, was the best accounting professional that I've ever worked with. Highly recommened.
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September 2023 by A R
Very bad experience with Julia Osborn, rude, unprofessional, demanding staff with low knowledge of how to file taxes for a single person who moved to CA around 3 months ago from another state. I owed the IRS based on her calculation. I followed up with the corporation; they made corrections and there was no owing. However, they returned my money due to the staff's fault. I will never file with H&R again after 3 years of being their customer due to Julia's mistake. I do not recommend her at all. Even other staff in different locations confirmed her mistake.
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July 2023 by Roger B.
I've been trying to get some help from these people because I used them before to take a "Second Look" (that's what they call it for reviewing your taxes you'ver already prepared. Their VM says I've got an acct w/them and put put in the last 4 numbers of my SS number. So I do by both speaking the numbers, NO GOOD cant recog the numbers. So next time I put it in by using the touch tone phone...NO GOOD AGAIN. IMPOSSIBLE to get to talke to someone, they're voice recognition doesn't recognize the answers to the exhaustable amount of questions their out going message keeps asking, and I finally get this woman on the phone who wants to make a appt for me to come and the LINE DISCONNECTS! She never made the appointment and never called me back. THESE PEOPLE REALLY SUCK!
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May 2023 by A
Very bad experience with Julia Osbern , rude, unprofessional, demanding staff with low knowledge for how to file tax for single person who moved to CA around 3 months from other state. Owe to IRS based on her calculation. I followed up with corporation they have done correction and no owe. However they returned my money due to staff fault I never file with H&R again after 3 years being their customer due to Julia's mistake. Not recommend her at all, even other staff in other locations confirmed her mistake.
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June 2021 by Jill Hooper
Andrey was easy to work with. My mom is 84 and does not always understand what is told to her. Andrey was very patient in explaining what was going to happen. He was on top of of everything we needed to get her taxes done as my Mom did not have all the paperwork. Andrey emailed me to remind me of items he needed to complete the forms. It was all done in a timely manner and he had everything prepared and ready for her to sign before the May deadline. it was a pleasant experience for my Mom and she w is very happy with the results
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June 2021 by Luke Sakamoto
Our tax professional was very patient with us and explained everything along the way. He was kind and understanding!
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June 2021 by James Baker
Sharon Amberg was very helpful in saving me tax expenses.
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April 2021 by LT Gt
Amazing ? excellent job.
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April 2021 by Jill O'Keefe
Christine was awesome!
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April 2021 by Stephanie Jelladian
Christine Jaques was knowledgeable, efficient and made filing taxes a pleasant experience. Knew I was in good hands. Will return because of her!!!
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April 2021 by Marissa Reyes
It was a new experience
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April 2021 by dan gauthier
The assistant cristine!
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March 2021 by Vilma Anderson
Felt comfortable with our tax agent. Visit was safe and fairly quick.
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March 2021 by Patricia Tucson
Sharon is a true professional filled with integrity and great business acumen.