-
March 2024 by Susan R.
This review is for customer service employee Jessie. I had to return items on 4 - 5 different days over a month and Jessie was always happy, friendly, helpful, efficient, knowledgeable and always willing to go the extra step to make my experience great! There should be more employees with her positive attitud.
-
March 2024 by Rudy K.
I was their today to return an Amazon package. They moved the location to the back corner of the store. There was no sign at the entrance stating the move. They make you walk the whole store looking for it. And I have bad hips and park in the Handicap parking. Won't shop at Kohl's. Always had a good experience with Amazon Returns though.
-
February 2024 by Gene A. Picciano
Great experience working with Diana in the store who showed me how to save more money on my purchase and get more merchandise. Excellent employee. Give her a raise!
-
February 2024 by Cindy Ali
It's not crowded at all. Merch not disorganized
-
January 2024 by Chelena Sotraidis
The store was wide open, uncluttered and easy to navigate. ...loved the lighting. The merchandise was impeccably displayed. I really had not been in for a while and was so surprised to see Sephora in there. That's a real plus! It was a positive experience and I will go back again and again.
-
January 2024 by Taran Bhatti
This is specifically for Jasica!! She is very sweet lady with beautiful smile. I went there 4 times to return n exchange for same joggers cause of size, she attended me with beautiful smile every time. She has amazing customer service skills. There are only 5 stars but she deserves way more than that ?.
-
January 2024 by Lily F.
One of the best Amazon return drop off locations. The process is fast and the Amazon employee was very professional. He was so patient giving me instructions of returning an item I recently ordered from Amazon. I was here at around 2pm on 1-29-24 Thank you Amazon from r hiring the best. It's 5 minutes from my home.
-
January 2024 by Alex M.
extremely disappointed in this company. i bought a bunch of christmas gifts here for my family. i was offered the kohls credit card being told i could save 100 plus dollars. i asked if this could affect my credit score as I am only 20 who just opened up my first credit card a few months ago and it's already extremely hard to increase my credit. I was told that it wouldn't affect my credit score what so ever , especially if i paid the bill after the transaction and that within 6 months of opening it and it not being used again , it would be cancelled and deleted from my credit history. being young and naive knowing nothing about credit scores and what affects it , i said yes and signed up. the deal seemed epic but i should've took the signs and knew. essentially the employee lied to me just so she could benefit from her rewards she gets for signing people up for store credit cards. i kid you not, my credit score decreased OVER 30 POINTS. this is unacceptable!!!! your employees are lying to customers in order to get more points and rewards for having people sign up for store credit cards. i've worked in retail before , i know how this game goes and you think i wouldn't have fallen into the trap. i know you get points based on how many people you have sign up for credit cards. you should be absolutely ashamed taking advantage telling young adults that it will not affect their score. i've been trying to move out but keep getting denied since i just recently opened up a credit card and my only credit is paying off my car.
-
January 2024 by Estela Guitron
The store was very clean, staff was helpful and there was a good selection of merchandise. Thank you.
-
January 2024 by Betty Quartararo
I enjoy Kohl's, however, the checkout line was long. Needed to open more registers.
-
January 2024 by David Silva
Good place to buy.
-
January 2024 by M Skidmore
For me waiting a long time in line is frustrating. This time it was very quick, glad Sephora is part of Kohls
-
January 2024 by Laura N Minney
Needed white socks and Wanted “Gold Toe” brand! Found them. Great product, btw.
-
January 2024 by Maria Ocampo
A very helpful cashier
-
January 2024 by REBECA M LA HOZ
Customer service and support are always excellent