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November 2023 by Brian Cooper
The quality of glass is excellent but the installation team was not acceptable. They did not have all the proper pieces and had to return. Then they forgot to put the sealant strip between the door and the fixed panel. The young installer came back and acted as if it was my fault. Now the strip is starting to fall off, but I don’t want that young kid back in my home.The work was done from October 5 through November 28 2022
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November 2023 by Kathleen Monroe
Mark the field rep showed up on time and was professional and personable. As a Realtor I always use MVG when windows are on a repair request. They also got the estimate out right away. They are trusted and reliable for all things glass and windows.
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August 2023 by Paul Worne
Mission Glass had the best price, great quality and delivered on time. Highly recommended.
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April 2023 by Frank James Villalba
Way over priced. $110 a hr for replacing window tracks.
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April 2023 by Frank James
Way over priced. $110 a hr for replacing window tracks.
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March 2023 by Carolyn B.
This family owned company was so professional from consultation to final installation. Matt and Brian were on time, worked extremely efficiently and completed everything in the time stated. Our new windows look spectacular and the price was very fair. They returned all the moved items to their original location and even cleaned the floors, counters and window sills. Don't even consider any other company. I don't know how a business could be any better. Obviously highly recommended!
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December 2022 by Joanna G.
I highly recommend this business! They get back to you right away and scheduling was easy. Rodney was timely and professional who got the job done quickly, going over and beyond to get the window replaced perfectly! Thank you Mission Viejo glass!
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October 2022 by El El
I had a small job to finish up a bathroom remodel. They were quick to come check it out, schedule it up and get it done. Thanks guys!
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October 2022 by Matt W.
We had several double-pane windows with sun damage that needed to be replaced. We contacted MVG and the process to obtain a quote was straightforward. We landed on 7 window replacements for $4k. A few weeks later the crew showed up and completed the job. 6 of the 7 windows came out great. Glass quality looks good, but unfortunately one of the windows resulted in some small holes that need to be patched and painted. The crew left it as is and we were surprised to see the lack of quality. The crew also broke a window that was not on the schedule to be replaced. MVG came back out and replaced the broken pane, but they looked at the poor quality and basically shrugged their shoulders and called it a miscommunication. It makes sense that this patchwork isn't in their scope, but I would have reconsidered replacing that window if I knew the extent of the replacement. In my opinion, this would have been something the Estimator should have set proper expectations for. It would have been nice to know I would need to get another contractor out to finish their job. I can appreciate things get missed, so they had the opportunity to make it right and they chose not to. They missed out on a 5-star review by not taking care of a $100 repair on a $4,000 job. In the end, it was an average experience for us.
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October 2022 by Jon GD
Accurate quote over the phone. Delivered as promised
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September 2022 by Rich A.
Had a little window stuck in my bathroom windows. Mvg was able to come in and just help me and show me how to remove the window and fix my issue. Nicely done on a few minutes. They didn't even charge me. Awesome service. Thank you.
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August 2022 by T. Page
Our home was burglarized and ransacked back in early January. Besides losing valuables, a large custom glass door was shattered that was used to gain access into our home. The original company that installed the door could not respond and suggested using someone local. I recognized the name of Mission Viejo Glass on my internet search and contacted them about getting a quote. Their estimator Mark came out as scheduled and was able to identify the custom glass type and even priced replacing a broken window that we had prior. We received a quote the following day as promised. We were given a reasonable price and lead time and we told them to proceed after giving a deposit.We were contacted last week to schedule installation which was in the time frame originally quoted. Today the temporary exterior grade plywood was replaced with the new glass for our door along with the broken window. Again, Rod the installer showed up promptly and was diligent and clean and took care of it like a true professional.Nowadays it is hard to get some things priced, let alone having the actual work done professionally and we are sold on the professionalism of Mark, Tammy, Allison and Rod of Mission Viejo Glass, and we are very pleased with the entire transaction and would definitely recommend them to Family and Friends.Services: Glass installation
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May 2022 by Tom C.
I have been using Mission Viejo Glass now for over ten years, and have always had fantastic experiences here. Surprised it took me this long to write a review. Anyway, my most recent experience is for a very large and thick piece of glass for my parents' dining room table. Wylie is the one that helped me with the original order, and he was very friendly and helpful at the time of the order. I was happy that he, in addition to another gentleman, was the one that helped me load the very large and heavy piece of glass in the truck. I had to drive about 50 miles, so Wylie was concerned about the long distance that the glass would be in the bed of the truck. I had brought a thick blanket (which Wylie suggested). He gave me several suggestions to make sure the load was secure. Very helpful and detailed. I very much appreciated his level of detail and concern. Oh, and the glass looks great! I could have used a glass company that was local to my parents, but I didn't want to take a chance. I am glad that I stuck with Mission Viejo Glass.
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May 2022 by Keri R.
Best customer service & Quality work! Tom was so kind and knowledgeable!! Thank you MVG!
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May 2022 by Stephani R.
Great service. I called less than two weeks ago to replace two small garden windows. They came out to measure and had the glass installed less than a week later. The two men who came were polite, efficient and cleaned their workspace before they left. They also were kind and wore facemasks inside my home. The job was completed thoroughly. They informed me about the type of glass we have and how it was installed. We will use them again and refer our friends. There was also a unique set of windows they could not replace but they referred us to Skylight Maintenance to get the job done. Consummate professionals all around.
