-
March 2024 by Ryan Norred
I had some dents, scrapes as well as some clear coat damage repaired on my Lexus last week & they did a fantastic job. Can't even tell now that it was previously damaged. Friendly staff as well. They even gave me a ride home after I dropped my car off with no charge. My car was ready a few days earlier than expected. Dropped it off on a Monday & it was ready that following Friday which they originally said it would be ready the following week. My parents had a few of their vehicles repaired here which is how I found out about this place. This was my first visit here & will for sure return again in the future. Update March 2, 2024: Unfortunately another car hit my rear bumper last week while parked in a parking lot which left several bulges from the other cars license plate frame that hit it. I took my car back to Precision for the repair, but fortunately the repair was quick & simple as it was ready in just two days & they once again did an excellent job. They completely removed the bulges as well as resprayed the entire bumper which had several other imperfections in multiple areas, none that were very noticeable unless you looked very closely & never really bothered me as they were already there when I first bought the car four years ago, but nice to have those removed as well. The new paint on the bumper looks great & matches the rest of the car perfectly. They also gave my car a full detail both inside & out! Once again I'll for sure return here again for future repairs, but hopefully not too soon!
-
February 2024 by JUN A.
Got rear ended and needed to get my car repaired. Very easy to work with and professional. Answered all my questions and were able to take my car in quickly. Car was repaired and returned my car clean and looking great. Scott provided very clear communication throughout the whole process. Thank you very much.
-
January 2024 by Cailin H.
Wish I could given them 10! Exceeded my expectations and was so surprised at how amazing my suburban looked when I picked it up. I was read-ended on the freeway and the other drivers insurance asked me to go to this show because they liked working with them. AND NOW I KNOW WHY - Graham helped me out when I got there and assured me everything would be taken care of to my satisfaction. The entire staff that I worked with was awesome. Can't wait to refer my friends and family!
-
January 2024 by Frank Z.
Was involved in an accident and the Hyundai dealership down the road recommended Precision. I was worried that I wouldn't be able to find a good shop for my Ioniq 5 (EV). But Precision Auto was the perfect choice. After initial inspections, they worked with my insurance for all supplemental work. They made sure everything, including lights and sensors were all working properly before delivering the vehicle. They made sure it was done right. They were also very friendly and happily answered any questions I had. Overall, it was worth the call to get my car back on the road. I highly recommend this shop. It's also right down the road from an Enterprise, so it was easy to pick up a rental. Highly recommended. Lifetime guarantee as well.
-
December 2023 by Sasha P
Sent here thru my insurance (mercury). They did an estimate and obviously recommended a new part (the valance panel) instead of just scuff and re-paint.I feel insurance want the estimate to be over $1000 so that they can put a hit on your license and then charge you more.Mercury confirmed that the hit does depend on the estimate.Went to a different place and my estimate/paid for was $835.I am not sure if this is why precision prefers all new parts to get it over $1000? But it all felt over estimated, compaired to the 3 shops I took it to before going thru my insurance.
-
November 2023 by Jeanna T.
I can never say enough about how great precision auto is. I brought my jeep in to get the grill replaced and they did an absolutely amazing job. Graham and scott are always very helpful. Unfortunately I am one of those people who has bad luck with cars, so I am a returning customer quite frequently sadly. But always happy to bring this place business. They even gave my car a beautiful wash inside and out. can't speak well enough for how great they are! thank you again!!!!
-
November 2023 by Aaron Kennedy
I could not be happier with the quality of repairs to my Mercedes. The staff made the whole process very simple for me from start to finish, which is very much appreciate in a stressful situation like having body work repaired due to an accident. I am also very picky when it comes to the look of my car, and was so surprised to see her in nearly perfect form after the damage done. I cannot recommend Precision Auto Collision more. Thanks again to all the staff!
-
October 2023 by Marc Malsam
Grate customer service experience. My wife found this location in Google after she was looking through several places that the insurance company gave her. we need bumper job after a car scratches our front bumper in a parking spot.
-
October 2023 by Tyler Hatzenbuehler
I have to admit from the moment I called on the phone and the female receptionist ***I wish I remembered her name*** answered the phone I knew this was the location I wanted to get my auto repair done at. She was so helpful with assisting me with insurance information to assisting me get an appointment for an estimate to book the day I got the repair done. It was incredible, then when I dropped off my car for them to get all of the parts ordered, painted and installed all within 3 days was incredible. The work and quality of the work was flawless. Then Scott, I can't say enough incredible things about him from how helpful he was and how responsive he was in regards to getting a quote to answer all of the questions I had about the repair. Finally he even called and told me he found some more damage to the vehicle and to not worry the price would not change but he would get it repaired for me. How many places do you find that have that kind of service from start to finish just outstanding.
-
September 2023 by Bonkersforbananas17 ..
I have to admit from the moment I called on the phone and the female receptionist ***I wish I remembered her name*** answered the phone I knew this was the location I wanted to get my auto repair done at. She was so helpful with assisting me with insurance information to assisting me get an appointment for an estimate to book the day I got the repair done. It was incredible, then when I dropped off my car for them to get all of the parts ordered, painted and installed all within 3 days was incredible. The work and quality of the work was flawless. Then Scott, I can't say enough incredible things about him from how helpful he was and how responsive he was in regards to getting a quote to answer all of the questions I had about the repair. Finally he even called and told me he found some more damage to the vehicle and to not worry the price would not change but he would get it repaired for me. How many places do you find that have that kind of service from start to finish just outstanding.
-
September 2023 by kathie fink
I used this company several years ago and they did an excellent job, customer service was great. This time I went in to get an estimate, and they wanted to email me the estimate, and said it would take several days. I have yet to hear from them - three weeks later. So I went to Dentco in Laguna Hills and decided to have the Dent pulled out on my read bumper - for only $300!. They did an excellent job and in addition helped me with a battery problem. Always check a dent removal place FIRST.
-
September 2023 by Greg Burke
Can't say enough about this place. Honest, fair, and exceptional are the words I would use. There really isn't a better body shop.Service: Body & Trim
-
September 2023 by Alex R.
Good people. I can't thank Sean enough for taking the time to do a quick look at an Infiniti QX80 I was planning on buying. In just a few seconds he informed me the car had paint work done to it. I took the car back and the dealer did agree after checking it themselves. I randomly dropped by and was just someone looking for a good kind person to guide me and Sean stepped away from his busy schedule to help me. I would definitely use this shop if I needed to in the future. Thank you.
-
August 2023 by Shelton J.
I have been taking my cars here forever and they've always done great work. Recently took my sons car in with some rear end work needing to be done, trunk, bumper, left and right rear quarter panels. They quoted about $6000 before with caveat it could be more after getting in to it, which ended up totaling the car. I elected to keep the car as salvage and have them fix out of my pocket. They then said they would pass because it would be hard to find parts, which is ridiculous because they wrote up a quote and would have known that before quoting. I took it to OC Collision who repaired it no problem for $4500. Needless to say, won't be using Precision in the future.
-
July 2023 by Steve B.
I worked with Stephanie. Everyone was super friendly, but she was my go-to. She made time for me and was never in a hurry to get off the phone. She was informative and helped me navigate through getting my parents car fixed. Very friendly. Thank you Stephanie!
