Saddleback Valley Gun Center is a shop for true gun enthusiasts who like it old school. The atmosphere is friendly and relaxed, often with the smell of cigars. Customers describe it as like going back in time to the good old days, almost like a museum or a club. The owner is a great guy who is very friendly to established customers, knows arms and accessories, and offers grounded opinions. Fair prices, great customer service, and a diverse inventory are noted. The environment is not for everyone. The place can be dusty and unorganized, with some finding the ammo overpriced. It is a place where regulars, sometimes described as old grouchy men, hang out. New customers should not expect immediate service or a typical retail greeting; they should come in, sit down, wait their turn, and relax. The conversation is frank, which some may find rude. Those who are very sensitive or feel entitled to immediate service are advised this is not their shop. While most report great service, some have witnessed extremely rude customers in the store. Overall, it is appreciated for its uniqueness and old-school character.
Always great customer service, prices and inventory.Guess people in South Orange County have never heard the expression, treat others the way you would like to be treated. Have seen a couple of extremely rude customers while in the store. If I was the owner I would have thrown them out.
January 2024
I love this place, Brad is super knowledgeable and a great American. This is what gun store should be.
June 2023
The Owner is a great ol guy, knows arms and accessories and glad to offer a grounded opinion. Going to the shop is like going back in time to the good ol days of Orange County and So Cal, almost like a museum. Fair prices and services.
