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May 2025 by Muzzy M.
Best car wash ! thankyou Emilio you're the best! Five stars all across everyone go here highly recommend ! You get great service and your car is top tier clean! -christina and Muzzy Mirza
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April 2025 by Josh A.
Just drove up, only vehicle there, 3 employees standing around ignoring me, and my car. Gentleman who appears to be a manager/supervisor walks towards my car, wipes his fingers on my hood, does not look at me or bother to communicate and just walks away. Seems as though, if they don't sense you have any money (or a status car) and mine's a new Toyota CH-R, they aren't interested in your business. I'm extremely disappointed, thought it'd be a quick service with barely any cars around.
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March 2025 by Larry G.
I it was a little disappointing when I went in February 2025 the advertising and the sign said it closed at six. I got there at 5:30 and come to find out after going inside and checking they had closed at five through the winter it would've been nice to know beforehand. I couldn't tell you much about the service because I didn't get any.
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March 2025 by Robert K.
This is my second post and I have been bringing my car here for three years. They always do a great job. From vacuuming the carpets from beach sand and hiking the trails around here to muddy soccer cleats they seem to be able to clean it up well. Exterior is a hand wash and wk t scratch my car either.
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March 2025 by Anonymous A.
They never actually complete the wash. They just push the car through the process and don't bother actually cleaning up things like bird poop. The manager was super rude and yelled that they won't actually clean up bird poop unless I pay for detailing. When I pay for a hand wash and sometimes hand wax too ($90), I do expect that my car will actually get cleaned. For years, Checkered Flag in Irvine used to consistently do a perfect job but sadly converted to a machine wash. I'm continuing my search for my go to car wash place, and won't be back to this subpar place with entitled attitude.
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February 2025 by Susan S.
I have been getting my car washed there for years. I had a car wash a few days ago and the front and back windows were streaked. A friend told me to take the car back and let them know which I did. Valentino helped me and went above and beyond for me. He spoke to his boss and rewashed and vacuumed my entire car. After I left, the back window was still streaked, I returned and Valentino told me there was something on the rear window. He got the necessary tolls and cleaned it for me. Luckily the owner was there and I met him. He is also an awesome person. He was glad I brought the car back so they could fix what they were doing incorrectly. I told him how wonderful Valentino was and he went over to him and started kidding around with him. I loved his sense of humor. I seriously thought I would never go back there again, they have both changed my mind and I highly recommend this car wash, gas station and convenience store. They have great cards. My only negative is the cost, I guess it's the same everywhere now. Thank you.
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February 2025 by Cindy B.
I love this car was! They are so very helpful and great customer service. If you need anything ask for Valentin. He's the manager and help me out! Thank you Valentin your the best!!
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January 2025 by Brett M.
Had an upsetting car wash I paid $70 for for the ceramic wash. The washers claimed to not know what I was talking about and tried to send me on my way. I went to Emilio with the issue and he handled it very professionally. He even put my truck through again and handled the hand re-wash fully by himself. Exceptional leader and is a good example of what leading a team looks like when some people fall short of what they're supposed to do. Shoutout Jefe Emilio, dude knows how to run a spot.
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December 2024 by Michael S.
Words can't express how happy I am with the services here at Laguna Niguel Carwash. The staff is always friendly & professional. I've came here a handful of times to get a regular carwash+vacuum done and they've done phenomenal every single time. However, today, I had to go for something more urgent. I parked my car by some sprinklers overnight and it absolutely ruined the hood of my car with hard water spots that didn't come out with a normal wash. I met Norberto at the front where he fully demonstrated and recommended the right service for me to get this solved. He really showed that he cared about providing the best of the best for their clientele. I was worried at first but he made me feel comfortable and made me feel like my car would be in great hands. After I agreed to the services, next up I met with the managers Emilio and Valentin - and my gosh, they were amazing! They put my mind at ease and ensured me that they were going to do their absolute best to get my car back to being beautiful and spotless. They quoted me two hours but were finished in less than that! Before I was even handed the keys back, my face lit up with happiness seeing the job that had been done from a far. Now I got close enough to see and BAM! NOT A SPOT to SEE!! The car was immaculate and looked even better than when I first purchased it! This was such an amazing experience with this team and I recommend anyone who needs their car washed/detailed to check out the Laguna Niguel Carwash. Emilio/Valentin & Norberto will not disappoint! P.S. I used to think carwashes were always trying to upsell me on upgrades I didn't need but after the finished product I will no longer go anywhere else for my car washes/waxes/services. These guys have earned my business and trust by doing a phenomenal job and making me feel valued as a customer/client. Amazing!
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November 2024 by Rachel And Brian B.
Prices are way too expensive and they don't have a Yelp coupon anymore. People are rude and not efficient at all.
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November 2024 by James S.
Love this place. I'll always come back because they are consistent! They always greet me with a smile and then can't get enough of the exterior wash monthly membership!
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October 2024 by Victoria L.
Got the $19.99 Exterior only wash. Just got home and got out of my car to take a look & my car somehow looks worse than it did before?! It literally looks disgusting. I don't know how they let me drive away like this. Wish I got out of my car to take a look before leaving the lot I'm so embarrassed.
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May 2024 by John M.
The guys doing the actual cleaning are very good....the female manager is a bully, foul mouth, non-consumer friendly person I have ever seen. I will never go there, as long as she is employed there. She quickly escalated a conversation to cussing me out...daring me to "hit her"! She jumps into "gangster" mode. This is not a car wash I want to use.
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May 2024 by Danny S.
Update your website's prices. Came for a 14 dollar wash and it was 25 instead. Not cool.
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May 2024 by Shawn S.
This is the worst place. They stoled money from my car. Quality is bad and my car is never clean. They also put scretxh3s on my brand new car. Never again I take my car to rhis place.
