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November 2023 by Christine H.
Rude, very pushy, disrespectful sales people at this location. They make snide comments behind customers back- I heard it when they didn’t know I was standing there. Most products are out of stock too.
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October 2023 by Andrea B
I will always come to this location rather than the one closer to me. That’s saying a lot considering gas prices right now. The store is clean, organized, and the staff is friendly and professional.
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August 2023 by Malak Ayman
The worst manager ever her name is chloeShe didn't help me at all and kept leaving me while i was asking for her help and went to help other customersTerrible experience
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June 2023 by Ocean
It was terrible store that they finished most of the items I needed and no helping.
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February 2023 by Little Matters
I was pleasantly surprised by the friendliness of this location's employees. Stopped going to Ulta stores because of how uninterested the sales associates were unless one happened to wander over to the high-end items. Otherwise couldn't get anybody's attention. Will definitely go back to this one. Unfortunately, the selection of men's products was a bit dismal.
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February 2023 by Michelle Salgado
I would give it a zero but I can’t I went alone to the store and when I entered I ask for help to find my shade she said that she will find someone to help me but no one came I was walking around trying to find a worker FOR 2 HOURS no one they were all at the cashier I was so mad.
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December 2022 by Kelly M.
Great selection of all kinds of beauty needs. I love to go there at Christmas time due to the gifts available. Only thing I don't like is the employees who work there stand around and talk poorly of other employees or meetings etc. I don't get it. I was standing within 5 feet of three girls and all they did was talk crap. No one asked me if I needed help, thank goodness I didn't. But didn't they realize customers can hear them? Again, great selection and good prices.
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December 2022 by natalie r.
i came in for help with my brows; i was looking for a brow stencil to be specific. i don't know jack about makeup but let me say the girls who helped me were so sweet & gave me stellar assistance! i think her name was Marianne? gosh i have a terrible memory but she walked me through some products after finding me what i was looking for and gave me some great tips about products & how to apply. the girl who checked me out was also super nice & had such a welcoming aura, very positive & enthusiastic. as far as the products i got a Benefit 36hr eye pencil, Anastasia brow stencil & Anastasia brow gel, almost like a brow mascara. the Benefit pencil was not as pigmented as i hoped so i mixed it with a darker waterline pencil. the stencil was a little tricky but i like that it comes with different shapes & honestly after practicing once it really helped me understand the shape of my brow so the next day i freehanded it & it came out great! i don't even care that i likely wont use it because it solved my problem of figuring out my brow shape in a way i don't think ill even need them & in the long run that's better so i'm happy with the product & am glad i tried it. my favorite was the brow gel, it's a good match for my hair color & has the right amount of pigment to fill in my brows where they're lacking while looking natural. thank you Ulta for boosting my makeup confidence & for being such a warm & gracious environment to explore even for makeup amateurs like myself! nothin but love!
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October 2022 by Constance Shields
impossible to book a hair appointment; they only employ one person who cancels for gender reveal parties ?♀️? they cannot employ any people who retain appointments ?♀️
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October 2022 by Constance S.
impossible to book a hair appointment; they only employ one person who cancels for gender reveal parties they cannot employ any people who actually retain appointments please hire good people so I don't have to go to much further away locations
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October 2022 by Diana C.
The evening shift employees are extremely unprofessional and will be gathered around the front counter laughing and talking while you wander around aimlessly with no one coming up to assist you. Even when you ask for someone to assist you they still take their time to come up to you. Maybe these employees should focus on helping customers instead of socializing with each other at the front counter. Why are there multiple employees at the counter and no one on the floor helping?
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October 2022 by Elisa G.
I do love my Ulta Beauty stores and I have gift cards to spend, I love the Tula line! The reps who come in here to work are great! The check out is the only thing negative about this and all Ulta beauty stores. They have a hard time figuring out gift cards! Other than that, it's an amazing place to hang out!
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September 2022 by Jaime C.
Tao helped me out with some skincare questions and recommending product. His knowledge was the best I've ever experienced at an Ulta. Love the products I got and would come back just for his recommendations
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September 2022 by Nicole Frost
Unlike Sephora, you have a good mix of high, mid, and low end products and full salon services to boot!
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August 2022 by Victoria L.
Rude, unkind, have no interest in assisting , unprofessional Ghetto Staff, they are not trained" correctly on providing good customer service, or any knowledge on the products, they are instead gossiping with each other in the aisles of the store, or watching and judging each customer all along while adjusting and adding 3 more lbs. of makeup and horrible attire. Shop instead at the San Clemente Location, they are upbeat, kind, articulate, and helpful !!
