The United States Postal Service location at 29911 Niguel Rd provides secure, reliable, and affordable mail and package delivery. This local Post Office offers walk-in passport services, which receive frequent praise. Reviews highlight excellent customer service, with many noting short wait times and a terrific, happy staff that makes customers feel valued. Specific mention is made of the passport department, where service is described as on point, phenomenal, and above and beyond. One employee in that department is consistently noted for being amazing, patient, kind, and professional, taking time to explain details and simplify the process. Customers report feeling well taken care of, with efficient service that completes passport requests quickly. The overall sentiment is that the employees show great customer service, creating a positive experience that encourages customers to return.
Best post office ever! The postmaster Juan Rivas is amazing, great service and he’s so knowledgeable.
August 2024
This is my first amazing time in USPS, kathleen was great and helpful. She took the ownership to help clients in the line efficiently. Thank you. George
March 2024
Excellent customer service. Any time I come there , there isn’t a long wait. Today the associate who normally processes passports opened her line for me. There were only 2 people in line including me.
