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March 2024 by Michael N.
Steve and Butch are great! They built a sturdy custom ramp for my mom at a very reasonable price. I would highly recommend Adapt 2 It for your medical supply needs!
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February 2024 by Dana F.
Helpful, courteous and friendly place. They were also $10 less than another local medical supply shop.
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December 2023 by Jacqueline W.
I went into this store looking for a certain type of screw for my 97 year old Grandma's walker. They told me they had several different types and I had to bring the walker in before they would sell me the screw. I explained to them that I was more than willing to pay for several different types of screws but they still refused to sell me the screws. I believe they wanted me to bring it in so they could sell her a better walker. Will not go back to them, for anything. This is the second time this store has disappointed me, their service stinks! Beware.....go somewhere else, they are not the only game in town. So much for supporting local businesses.
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December 2023 by Beatrice L.
We recently went to Adapt 2 it to shop for a walker for my mom. These are the important points: 1. Great selection 2. Expert in assessing my mom's needs 3. Fast delivery My mom is only 5 ft tall 105 lbs and she has Parkinson's. Adrian quickly figured out which walker would be suitable for my mom and explained the features of the walkers for us. If we had try to purchase one from Amazon, we wouldn't be able to get the exact model that my mom needs. We got a solid walker that's easy to operate.
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December 2023 by Bart Skomson
Great people and so helpful
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September 2023 by Philip P.
I was desperate to find ankle and leg braces to assist me with drop foot and polyneuropathy. The hospital had given me metal supports that were so uncomfortable that I could not even wear them. Then I discovered Adapt 2 It in Laguna Woods. Not only did they have braces that were light weight but comfortable and lifted my feet so that I would not trip with drop foot. Adapt 2 It is the only store that I have found to carry these European made braces. Leslie and her staff were wonderful in assisting me and adjusting the straps so they fit me exactly. I can not say enough about their great service. I now live by the motto of this medical supply provider: "If you can not change it, adapt 2 it".
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July 2023 by Marian F.
My husband was desperate. He had open heart surgery and couldn't sleep for over a month. He decided he needed a lift chair, with zero gravity w dual head and foot controls. My mom referred us to Adapt 2 in Laguna Woods because she rented a chair after her knee surgery. Lori helped him find the perfect chair for his height & weight and went out of her way to have delivery done today when originally delivery was supposed to be Monday! Lori and Adapt 2 provided excellent customer service. My husband will get his sleep tonight every night over the next month to aid in his rehabilitation and healing. Thank you Adapt 2!
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June 2023 by Denise Ann
Great service! Thank you for your professionalism.
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May 2023 by Julie Martini
Very happy with the service. The staff is extremely knowledgeable and they buy only the highest quality of medical products and equipment. They’re an excellent source and service to the community.
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April 2023 by Ebi R.
Just called this place to ask some questions about wheelchairs, when they picked up they immediately put me on hold. I understand it can get busy so I listened to the hold music for a couple minutes. Then they picked up again and I could hear them talking to someone and then they hung up the phone on me. Terrible customer service from the start. Can't recommend them.
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April 2023 by Alexandra P.
I was in a pickle and needed a device to help me with my broken foot while supporting my kids at a huge swim meet. I found a knee scooter that could get me around the venue to make everything less stressful, and it was a lifesaver. When renting the item, it was a really easy process, as was the return. If you end up hurt, and need to rent an assistance item this is definitely good place to go.
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March 2023 by Tim S
Extremely helpful! I was in need of a medical clamp and fast. The kind ladies there were able to get me set. Thank you, Adapt 2 It!
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February 2023 by Monique Arredondo
So grateful to Lorie, Shomari, and the Adapt 2 It team!! On short notice my dad was to have procedure done and we were going to need a scooter. Due to my dads size, it was going to need to be special ordered, which I figured meant there would be a delay in us getting it. Working in home care, I had referred many over to Lorie and her team and have heard of the great work they do. And in this time, I got to experience it first hand. Lorie and team advised on the right scooter and had it ordered and delivered NEXT DAY!! They are knowledgeable, empathetic, and moved with a sense of urgency that put my mind at ease so we could focus on Dad! I will continue to recommend Adapt 2 It, to anyone and everyone needing medical supplies.
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February 2023 by B M
Horrible customer service. Went to the store ordered a couple compression socks that were to be delivered to our house and never received them. Have called 5 times, spoke to Leslie, Butch and Lori all said they would look into it and call back. Never received a call. Going to report them to the better business bureau and file a complaint with my bank to get a refund. Also going to let my doctors office who gave us the info on the store about what happened and not to recommend them. All have degrees from colleges but need to learn real life customer service.
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January 2023 by Sherree H.
My girlfriend and I were looking for compression socks for an upcoming flight. They knew just what we were looking for, knowledgeable about their products, measured us and set us up with what we needed. Nice, well stocked, clean store. I would definitely be back if the need arises.
