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March 2024 by Peter Chavez
I should've read the reviews before driving here, but every PO in the area has less than three stars so who would've guessed? This is a private community Post Office. The woman at the gate was extremely kind and helpful to find the public PO.Google, fix this. Update the name of the listing on Maps, or remove the listing altogether. The poor gate person had a stack of printed slips with directions to the public PO at the ready--this probably happens to them 20+ times a day, and I'm sure not everyone is friendly about being turned away.Edit: If you're reading this and, like me, you were turned away at the gate, please go to the listing on Maps and click, "Suggest an Edit." There is an option to "Remove this Address" on the grounds that it is not open to the public. If enough people report this error, maybe Google will fix this mistake.
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January 2024 by Navi
PRIVATE: Only for Laguna Woods community residents.No access to public.Staff at gate are very friendly and provided a slip with the directions to the nearest USPS.
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May 2023 by Joel Goldstein
Staff here is excellent. Parcel postage rates are too high.
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March 2023 by Su Hu
Whoever has been delivering mail to CDS 302 in Laguna Woods is dropping a whole lot of mail in the wrong mail boxes. Sorry I don't have photos as the mail we got in error I immediately distributed to the correct addresses...two different, and a piece of mail we have been waiting for was dropped off to us today from a neighbor. I do not believe this is our regular mail person. There have been several subs lately. Thank you.
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March 2023 by sunflower
This is only for people who have a pass to enter the community. Ample parking makes this location quite nice. Usually there's only a couple employees available so sometimes there's a long wait, but during less busy times it's pretty quick.
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March 2023 by You've B.
I concur with these other reviews. The service has really declined in the last year. My neighbors keep getting my mail. When I call Customer Service I have to repeat verbatim what the issue is--and it's real simple, right building, wrong unit! I just made my 4th complaint yesterday. Next is a trip to the P.O. to try and speak with a supervisor (that has turned over again).
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February 2023 by Joy M.
The Laguna Woods postal service sucks. It's feb 4th my Xmas card has just arrived in Brisbane Australia all the right stamps. This is a disgrace to the Postsl service of USAJOY MORRIS
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December 2022 by Amir “kevin” Nikookary
Organization is operated with two speeds only, slow and stop.
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August 2022 by Alan H.
They are expensive but so is everyone else. They are close to my home also to save gas.
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May 2022 by Stanley Cohen
The phone number on your website to call the local post office at 23822 Avenida Sevilla, Ste A, Laguna Woods Ca 92637 is out of service.
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May 2022 by Alyssa K
Only for residents??? Not helpful for the local community at all.
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December 2021 by Janna Finn
Can’t get in unless you’re a laguna woods resident. Wasted so much time.
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February 2021 by David Carroll
You can get to it so don't know why it is shown as a post office. Bout 50 can use it
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June 2020 by Paul Littlejohns
Just don't. Find another post office. They didn't provide the service I requested, and have lost identification documents and my social security number. Even with tracking. Going here was a bad choice, as confirmed by a different post office that had to rectify the issue when I told them I had been here.
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February 2020 by Barbara A.
I hate this post office. A bunch of lazy a** people who care nothing about customer service or helping people. This post office is a prime example of why society should not trust government to do anything. THIS POST OFFICE SUCKS!!!!
