The United States Postal Service location provides generally friendly, helpful, and professional service, though experiences can vary. Customers report that employees are often sweet, accommodating, and helpful, even retrieving packages from the back. Lines are usually short and move along, except during busy periods like holidays. Some operational challenges are noted. Phone service can be inconsistent, with calls sometimes going unanswered or lines closing before posted hours. Hours listed online may be inaccurate, causing inconvenience. Issues with package delivery, particularly hold requests or rerouted parcels from other carriers, can lead to frustration and delays. Despite these occasional difficulties, many find their trips to this post office to be pleasant overall.
I had just bought a house in Lake Arrowhead and was a little nervous on how to do things such as getting a mail box. I wish I could remember her name but she was so sweet and accommodating. She made sure I got a box that was easy for me to reach since I am a little older then most?
February 2023
Not a fan of this location anymore. Unprofessional and not at all helpful.
September 2022
Twin Peaks Post Office has messed up our packages more than once. Very frustrating.
