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January 2024 by Moimoi
I love their service, very friendly and sweet. Farah had done an amazing job with my haircut and styling and had asked questions which helped me have a haircut I was finally satisfied with!
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January 2024 by Elia Mahoney
Farah at Cut Loose did a phenomenal job with my haircut! She listened to what I wanted and used her expertise to explain alternatives that were better suited for my hair type.I am super happy with the results!
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October 2023 by Chrissy Hill
Took mother to get a hair cut. She loved it. So did I . Thanks Fara. See you soon!
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July 2023 by Mariam Basyony
Best place, samira is so talented and all the people workin there♥️
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March 2023 by Charles
It was a lovely experience, and very quiet! If you don't like the hustle of a chain hairdresser, you might enjoy this place instead!
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October 2022 by J L.
I went to Cut Loose for a hair trim on a Friday (late morning) without an appointment. I only had to wait about 30 minutes, which isn't bad considering they only had one person working. The lady who cut my hair was really sweet & did a great job! The only problem was when I went to pay. I used my AMEX credit card. Keep in mind, before my cut I confirmed with the employee that they accepted credit cards. Unfortunately, they have an antiquated credit card machine. There was some confusion and I was accidentally charged DOUBLE of the amount! I don't think that nice lady knew how to accurately use the credit card device. Thankfully by that time another employee had arrived and knew how to fix the problem. But she seemed pretty annoyed and not apologetic to me, as if it was my fault or something. No customer service at all. She also scolded that nice lady in front of me for even accepting AMEX in the first place (apparently they don't take Amex). But I was never told that before paying. TIP: Make an appointment and bring cash! Oh and try to avoid that bitchy woman (I think her name was Anna or something) but maybe she was just having a bad morning.
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October 2022 by Ashley Garcia
Went in for a hair cut, they were about an hour before closing and Sammy took me. Super happy with the cut and layers. My hair needed it!
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September 2022 by Denise C.
I don't know if I just called on an off day, but whoever answered the phone was very rude and in a rush to get me off the phone. I simply asked if they take walk ins because their website says they do but I wanted to confirm before going there. When I asked the woman who answered the phone, she said "yes we do walk ins but call before because it might be busy". I then proceeded with "so I can just head over there now and I could be seen?" And then she said "no, maybe not because she's really busy with 2 clients right now but you can come and maybe make an appointment when you get here". I then said, "may I make an appointment now on the phone instead of going there to make an appointment?" And the woman says and sighs as if she's the one frustrated with this conversation.."I told you no she's busy with clients right now and can't make an appointment just come if you want and maybe you get seen maybe not but better if you make an appointment..." I said, that is what I'm trying to do...to make an appointment..because even though your location says walk ins, you said maybe not but you can't make my appointment by phone? I have to physically go there to make an appointment??" She says "ya, come in and make an appointment or walk in tomorrow or Thursday we do walk in, but she's not always here". This entire conversation and encounter made no sense to me and their receptionists should be more knowledgeable on how to handle customer service calls. This was beyond ridiculous to me. I wanted to give them a try, but no thank you, take your business elsewhere, if they can't answer simple questions, maybe don't trust them with face or hair.
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July 2022 by Maral K.
Najiba is the BEST! She has been threading my eye brows, waxing me and doing my hair for over 20 years. I have followed her when she has changed salons. I have driven out of my way just for her. She is not only that good at what she does, she is so caring and takes the time to make sure you are happy. She takes pride in what she does and keeps her clients happy. Ask for Najiba, you won't be disappointed and you will be a customer for life like me!
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July 2022 by Richard Lopez
As far as men's cuts go, don't let anyone other than Yelena cut your hair. I specifically instructed my stylist not to cut off the top and she did anyway, and just as I expected it's uneven in some parts and will have to go somewhere else to have it fixed. With that being said, I will not be returning.Service: Hairstyling
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June 2022 by Bethany Phillips
I've taken my daughter's there for the last 2 years to get their haircut they always do a great job
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May 2022 by Gen K.
The kindest, most generous people ever! I made my appointment extremely last minute and they still got me for everything; extensions, hair styling, and makeup. They're all SO professional and so warm-hearted. Made me feel and look so special on such a day :) thank you so much! 1000000% recommend them.
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April 2022 by Josh M.
Sammy gives the best energy haircuts in Los Angeles, and is a true angel ask her about Johny Depp.
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April 2022 by Jessica H.
Anna and the entire staff here are accommodating and professional! They all work hard and are always busy! This business needs a receptionist so that the ladies can focus completely on their clients. Either way I recommend this business and will continue to get services here. Ana has been cutting my hair on and off for years! She's really amazing.
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February 2022 by Rebecca Pomales
Came here to cut off my hair for donation and to color it after. The stylist braided my layered locks before cutting them. She really made the whole experience enjoyable. Plus I got a great dye and layered cut afterwards. Before and after photos provided. Thanks!
