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February 2024 by Jorge Silva
Worst corrupt monopoly on the planet. They cut my water even if my bill is 13 dollars and no months behind. They have charged me over $13,000 in late fees and I've only used about $1000 of water the last 13 years.
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January 2024 by Brent Stine
Worst water districts we've ever dealt with.. purely a government subsidized monopoly. Nothing these guys do is beneficial for the public. They spend all of their money on their campus and fake educational material while causing environmental issues and poor oversight. The employees are rude and the district is corrupt
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December 2023 by T Young
If I could give zero stars I would. They never tell you about increases so any bill pay with your bank doesn’t work. Your “projected bill” also is way off which you do need to go by. Absolute crooks in this town. If you are .48 short on your bill you get charged $500 minimum and up.
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November 2023 by Aimee Huertas Kamanel
Horrible, they ask you for 250dls deposit.
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September 2023 by s hal
Good luck trying to get a hold of customer service. Have tried several times and their Phone system is just on a continual loop. No one ever answers
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August 2023 by Nate H.
Can’t stand these crooks.Charge $200 because they decided to charge an account I no longer use. Oh but they’ll break it up for 4 months…so kind. Go bankrupt, EVMWD.And they require you to reset your password all the time. I just reset it in June. Why am I required to reset AGAIN in August??? Because your system sucks? Are you storing passwords in plain text? I hope so just so you see the message I left for you.This is one of the worst run utility companies in existence.I have the app installed on my iPhone but can no longer download/install it anymore. Why? Apple says that it’s no longer available in my region. WHAT OTHER REGION WOULD NEED THIS APP IF NOT US??? WHO ELSE ARE THEY SUPPORTING?Wish I could use anyone else but these clowns.
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August 2023 by Rebekah Padilla
The EVMWD staff helped me resolve an issue I had very professionally and I appreciated their attentiveness throughout the process. Thank you!
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May 2023 by Tanner
BEST WATER DISTRICT IN SO-CAL, ALL THE CRYBABIES CAN PIPE DOWN.
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April 2023 by Jessica Mattson
So expensive!! We will be sure not to be buying a house or renting a house that has this provider. My family who has 16 acres with tons of fruit trees and many plants aand 7 adults have water bills way less than us! And we live on small track home with grass in the front and some on the side of the house. Ridiculous prices!
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February 2023 by Raquel Baez
Communication from the start has been basically non-existent. So I have to call in, each time I do, the rep rushes through everything they're talking about and doesn't actually let you (the caller) ask any questions or make sure things are understood before closing the call. There are no options to leave feedback, which is ridiculous because how are they to make any room for improvements without customers feedback? The website is a joke. I went on a 20 minute link Loop because there was no way to see the breakdown of what I was being charged. It feels the billing cycles, the websites, and lame call center, are set up to confuse people. And what grinds my gears even further is there ain't nothing to do about it. What? Just live without water service? They know that and use that as an excuse to be mediocre at best.
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February 2023 by Dede Hunt
This is the worst customer service ever
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February 2023 by Dan Miller
Very helpful and polite.
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February 2023 by Thora The Explora
Online payment portal has been down for the last 3 months whenever I try to pay my bill and now, I find that my online account has been "disabled". I call in and they tell me I have to pay it online at which point I explain that I can't. I'm simply told to just "keep trying". They then email and threaten to shut off my water for non payment. FINALLY was able to make a one-time payment online after I'm assuming late fees were charged. I can't even view my bill to confirm anymore. Nothing I can do about it.
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February 2023 by Jordon Smith
Took a tour and got some good knowledge. Cool place to visit.
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February 2023 by Stephanie Lopez
The dirtiest water ever