-
January 2024 by Dustin P.
Place is a joke. I called before I went to sell my Xbox and the girl told me I just needed a working controller so I drove an hour for them to tell me they needed the original controller because my 300 dollar scuff wasn't good enough. Absolutely ridiculous this right here is why you guys are going to of business
-
January 2024 by Mark Doi
I've been to roughly a dozen different GameStop stores over the years, and the customer service has varied from arrogant and rude to professional and knowledgeable. That being said, our recent visit to this particular store on Madison in Murrieta was, dare I say, delightful, and I never say that. It's not often you walk into a store as a customer and genuinely feel as if the employees are happy and love their job and place of employment. Dealing with these two individuals was like was like hanging out with friends. They were so helpful and fun and knowledgeable. When we realized that they were out of stock of what we were looking for, they started calling other stores until they found a store that had what we wanted. Generally, I'm not one who enjoys shopping for anything, but this was a good shopping experience. From now on, this store will be my first stop when I'm looking for anything game related.
-
September 2023 by Momo
No wonder everyone's going digital. Gamestop isn't what it used to be 5 years ago. Been awhile since I swore it off and switched to digital because of this crazy company and man did I make the right choice! Between the two workers not one said hello or asked me if I needed anything when I walked in. I was browsing for about 5 minutes looking to see if they had any Baldurs Gate 3 merch since it just came out digital on ps5 3 days ago. Figured back in this store's golden years they had a lot of collectibles. Unfortunately looks like those quotas have been given up, entire store is basically 90% yellow clearance and old Funkos no one cares about. Was curious if they'd ever address me, then I'd ask if there was even any BD3 premium $100+ figures I could pre order.But no, even though there were practically tumble weeds in the store and no GSTV playing either. I simply walked out. I wonder what store will fill their spot soon? They already filled up the "flagship" store in the mall XD
-
July 2023 by Annette Mosier
Love this place they always take care of me
-
May 2023 by R
Adrian helped my bf and I last night for the release of Zelda & he was EXTREMELY helpful and knowledgeable. I was very happy with my experience at his store. I will be coming here from now on.Shame on GameStop for only staffing one customer service associate for such a huge launch! Adrian handled everything in an orderly and quick fashion. Thank you Adrian!
-
May 2023 by RFM
Adrian helped my bf and I last night for the release of Zelda & he was EXTREMELY helpful and knowledgeable. I was very happy with my experience at his store. I will be coming here from now on.Shame on GameStop for only staffing one customer service associate for such a huge launch! Adrian handled everything in an orderly and quick fashion. Thank you Adrian!
-
February 2023 by Mike Q.
Great place to visit. Not lots of stuff like other times I've been there. There has been a change of employees but all are a great bunch to talk to about games. Lots of information if you just ask. Fun place to visit.
-
February 2023 by Joey Y.
This gamestop literally do not care ab customers or even games lmao. They also never answer the phone and their employees make me and my friends uncomfortable
-
October 2022 by richard hall
The staff was super condescending and rude! Bought a brand new Xbox series x and the box looks like it had been dropped from a building. When I asked for a different box he said the other ones are worse! Huh? I’ll never go back to that store!
-
September 2022 by Gavin Fernandez
Love This Place. Very Friendly Staff I Always Het Pokémon They Have Like 3 Kind 10 Of Each. You Should Go Here.
-
August 2022 by Becky Cravens
Clean store and very friendly, knowledgeable staff.
-
July 2022 by Freddie Garcia
Got my grandson two games. Great prices
-
June 2022 by Britney M.
I'm a s***** for GameStop. I love these stores. Makes me feel like a little kid in a candy store every time I step into one of them lolSo naturally when I am new to an area, or exploring, one of the first things I look for is a "**** store." lol And GameStop is one of my favorites. This GameStop is located at 18285 Collier Ave Lake Elsinore, CA 92530. Really clean and organized store. The staff were very friendly and nice. I can always count on my nerds to deliver! ha... They have all the cool stuff that any GameStop has; n*** memorabilia, t-shirts, cups/mugs, controllers, headsets, games, and systems. The employees were very knowledgeable about upcoming releases and current game trends. They offered some great suggestions as well. I came here to get a replacement controller for my Xbox at the time. The controller was dropped hard and busted. I was able to find a replacement and them some at this store.
-
April 2022 by David Drake
Your the best GameStop ever I ask for friends in the GameStop store & your cool peoples in the store in GameStop k thanks for help me out with me with videos games & everything else to your the best
-
December 2021 by Alexander Dennis
They have everything you'd want game and character related. My son lives going, we spend a lot of time browsing their full shelves.
