-
March 2024 by Ronald Dolsky
Bad even by today's low standards. I ordered a painting but realized I didn't have a place for it. I called customer service to cancel the shipment the next day. They said they escalated and to call back Monday, which then said they wouldn't do.I received the shipment which is too big to send back so I'm stuck with it. To make it worse, there was a strange oil covering the outside of the box, which also got on the painting. I'm stuck with a damaged painting that I can't return and can't use. Way to win on this one Kirkland's!
-
July 2023 by R. T
Excellent customer service and attention. Upon entry, we were greeted and given a coupon for the current sale. The showroom was a bit cramp but organized enough to shop for the right item for the home. Lots of odd and ends to complete or enhance. Product quality is good. Any questions we had was quickly answered. Plenty of parking at an open lot.
-
February 2023 by Tracey A.
Wow, just when I though all was lost losing Pier One imports... I stumbled upon this little gem in the IE! I fell in love with Kirkland's as soon as I stepped in. I have to say, I thought I was in Pier One for a second and had to ask someone the name of the store again. But... I feel the pricing here is a little less expensive than the old Pier one with just as amazing home finds! Everything from candles, wall decor, furnishings, and floral, it's all gorgeous! If you liked Pier One you will love this store! PS friendly staff too!
-
January 2023 by Joanna R.
Worst experience with their reasoning for a price adjustment. Said I would need to rtn item and repurchase to get the new price. How incredibly inconvenient to the customer! Never shop here again!
-
December 2022 by BB B.
Stopped by looking for a pouf that coordinates with my couch. We've been shopping around for the right look. As soon as we walked into Kirkland there's an overwhelming potpourri smell, not a great start for us. No one greeted us like they greeted the other customers or thanked us as we left so that was awkward. There were some cute chairs and even poufs but seriously overpriced for the quality. The $300+ counter stool on display wobbled. Also seemed like most of the products are farmhouse style. My recommendation is that for slightly more $ you can make your purchase at Crate&Barrel or Pottery Barn for better quality. Wanted to like the store, but it's not worth it.
-
December 2022 by Diego Rodriguez
Awesome. Love this store. It is dangerous. Amazing staff.
-
September 2022 by Landon R.
Went in today 9-29-2022 at 1:30pm and the Lady at the register didn't acknowledge or welcome us. But then another two people walked in the door and she said hello and welcomed them. She saw I was there and she looked right at me dead in the eyes and turned her head. Very poor customer service. Felt like she was discriminating me. Will not recommend this store or be back.This store needs to be taught proper customer service.
-
August 2022 by Alonso Martinez
Dooped so good.I got buttered up with all the discounts they offered me at the store. Remember them saying, “sale is final because it is the last one”. Should of inspected the furniture properly while still in the store. Can’t believe they would sale this in their store!?!?!? The glue didn’t hold up, not even one night.
-
July 2022 by tino b day
Dooped so good.I got buttered up with all the discounts they offered me at the store. Remember them saying, “sale is final because it is the last one”. Should of inspected the furniture properly while still in the store. Can’t believe they would sale this in their store!?!?!? The glue didn’t hold up, not even one night.
-
April 2022 by Carlos Rodriguez
Love the furniture and decor. Friendly staff. Unique and classic stuff. Love it...and love the military discount as well.
-
January 2022 by Brent Gausden
Great place for home decor. Cool stuff for holidays. I love shopping for my wife here!
-
November 2021 by parminder chana
One if my favorite place to shop for home decor stuff I wish they have one store in Menifee
-
November 2021 by David Vasquez
Had great customer service. Found what we were looking for.
-
October 2021 by Christina Isbell
Went in for some Christian decor and couldn't find anything. They use to carry pictures with scripture versus, crosses and limited items.
-
October 2021 by Dennis McClure
Great service...good selection...a little pricey but good quality...
