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March 2024 by Brian Guzman
Great variety and service
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March 2024 by einar90808
Website says they close at 8, but they were closed at 715 today. Not a good way to stay in business
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October 2023 by Anthony stephens
Petty, purchased a hat here one week back the guy knows it but is petty, confronts me with questions to invalidate the exchange, I was coming here be fore he started working there, we be when he is gone..I detest petty ppl.
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October 2023 by D T
Nice guy working there
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July 2023 by Alejandro C.
This store so fucken ass. The employees are terrible, they're rude, never want to check any stock. Half the time the store is closed and has 3 different times of when they return. This store makes me hate shopping at lids.
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June 2023 by Dafne R.
Why is this place always closed? I've stopped by on multiple occasions and it's always closed. they open at 10am according to store and when I arrive at 10:30 there's a sign that says be back by 11 it's 11:20 no one's here. Multiple people waiting and leaving because no one's here... u just opened? U need a break already not to mention as I'm waiting outside I hear all the people complaining how the customer service is awful here but it's the closest location.
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June 2023 by Pfefer Julia
Good store, the items were a bit expensive for the amount of selection.
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May 2023 by Nick T.
Why in the F do stores have phones if they don't answer them? The most unprofessional thing a store can do is not answer their phone. It shows that the owner and employees are absolutely immature and don't realize the simplest of proper professional business behavior. I've been calling off and on for two-three weeks and nothing. 1030am, 3pm... doesn't matter the time. Nothing This is a National chain... Who tf is watching/responsible for these guys.
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May 2023 by Bruh das absolutely B.
Everyone here a loser , on the rare chance that their open, they don't even help you. ong I could jus walk in and take 10 hats n jus walk out and they wouldn't even notice cuz the tortas too busy chattin
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April 2023 by Daniel Aguilar
They had a really good selection this last time I went. I even got a promotion for free embroidery which I was not expecting.
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March 2023 by Andres V.
I would give them no stars if possible, the chick working there was on her phone the entire time, not helping at all, when it came time to embroider the hat, I wanted a small F and a heart on the right side, and even showed her exactly what I wanted since I had it on my other hat that I was wearing, she then made the font 60% bigger, in a different font, on the wrong side of the hat, and then wouldn't let me return it after screwing me out of $80. 0/10 will never be coming back.
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February 2023 by Tania
Employee not friendly or helpful at all, I also trip on an electrical outlet that was sticking all the way out and employee didn’t care she replied with “oh I know” when I told her about it. Not coming back to this place.
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February 2023 by Lydia Gonzalez
always open super late and never open at 11. it’s always like this and gets annoying after a while
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December 2022 by audrey Melendez
Worst kids I’ve ever been too! Awful customer service.
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November 2022 by Luis R.
Went in today. I was looking for a specific lids black hat that you can do the embroidery. I looked around for the hat. I did not see it. There were 2 Hispanic girls in the front having a long personal conversation. I walked up and stood there. Finally they acknowledged I was there. I ask one if they have this hat and showed them the label. She said there back there. I know there back there. I couldn't find it. She said well there back there. I went back for round 2 didn't find it. Came back. She didn't even look at the hat and said sorry we don't have it. She kept on her conversation. So unprofessional. Last time I go to this dump till they learn how to manage and run a business.
