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January 2024 by Michael G.
They claimed online they are authorized fedex but doesn't wanna help shipping FedEx packages I took my FedEx package to Walgreens on Diamond drive and they shipped it with no problem
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November 2023 by Rob B.
This is not a bad place by any means, they offer a ton of services. I rated them as ok because if it didn't all fall on the back of one sole employee then they could be spectacular. Imagine, you walk into a place like this-you can pick up a package, ship a package, do a livescan (with an older one, which takes time and repeat attempts to get a proper scan of just one finger), get something notarized, etc.Maybe what you want to do is quick and simple, maybe not. But there is just one employee, who does it all. That was my experience here. Her name is Katt, short for Katherine and she handled all that was going on with so much professionalism, poise and grace. Not sure I could deal with the frustrations of everyone waiting but she was on another level and you really couldn't be upset with her as she is only one person.
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July 2023 by Lisa L.
Always good service and it's so much easier than the post office. I have never had a bad experience here. I recommend not going at lunch time but typically the wait is not long.
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May 2023 by Kathleen C.
Clean facility and quick service and friendly Will come here again if I need the service
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December 2022 by Patti M.
I recently purchased a couple of gifts here and I had to return something as I realized my sister in law had purchased the same item for the recipient of this gifts. I called to ask about their return policy and was told that all sales are final. And the excuse I was given was "ever since Covid we don't return items. Such a lame reason ! And if this is your policy maybe you should mention that before a customer completes their purchase !! This is such BS as I give this place a lot of business. I will no longer be shopping here no matter how nice the sports gifts are. And I will be sure to spread the word. Horrible customer service especially around the holidays!
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June 2022 by Samuel R.
I had a pleasant first-time experience at this PostalAnnex. Incredibly friendly and efficient service by Christina who helped me out with. She really made a dull little building bright on the inside.
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March 2022 by Strategy M.
Extremely disappointed with the service I experienced with postal annex 42 in Lake Elsinore. I called in to check the status of an expensive item in which I utilized this location to send out. Upon calling and speaking with an associate in regards to locating the item, the representative let me know they were currently and I quote, "too busy" to help me and that "he had a line forming in the store." He then proceeded to frustratingly ask me for more of my information before saying "This is to much to deal with," and hanging up in my face. I understand in retail/customer service things get busy, but this is no way to resolve or handle a stressful Job situation. I have been a resident of Lake Elsinore for 10 years and will no longer be using or recommending this location.