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March 2024 by Sarah L.
Wouldn't accept our vaccination records and current license at the pet salon. I made an appointment ahead of time and mentioned that we were coming from out of town. There was no mention that some records would not be accepted if they had stickers or handwriting (picture). I didn't bring anything crazy- just my dog's vaccine record that has worked everywhere else. If you have an out-there policy, please make it very clear so folks can bring what's needed. Ruined the afternoon as we had nowhere to leave our dog.
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March 2024 by Angelina O.
Both times I took my puppy in for grooming and although he was dirty he looked worse on pickup. He went in a Bichon and came out a bald poodle. I was even charged for dematting, huh? You just clipped him bald! He had clipper burns and a few nicks on him. I feel so sorry for him, I wish I could post -1!
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February 2024 by Isabel C.
I took my sofia today. And Gray was great! Very friendly and caring about my little chihuahua mix I will look for Gray G. next time!
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February 2024 by Ever Cifuentes
The customer service very bad one worker name Marvin was very very rude today this person need stay away to customer service he was mad for some reason if the manager see this please do something about this worker
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February 2024 by What's up ?
The people are really nice and they usually have a nice variety of items
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January 2024 by Plague Doctor ADHD
Only place my puppy likes going
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January 2024 by Forrest Jones
Always easy to find what I need
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January 2024 by SORICO POOL DESIGN
Prices out the roof, no thanks
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January 2024 by Edwin Castro
Friendly staff!
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January 2024 by Jessica Regan Rosenstein
Staff is knowledgeable and helpful. They'll answered my questions about heartworm medicine and have me 15% off because I helped a woman get there dog crate she purchased to her vehicle! ??
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December 2023 by endyangel G.M
It is the best place to buy everything for pets
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December 2023 by Laura H.
We asked for Joey again, she did not disappoint! What a great groomer. It's so difficult to find someone you trust and at a great price. Thanks Joey, we'll see you in a couple months!
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November 2023 by Lisa Vizcarra
This is my local PetSmart. They always have what I want very friendly staff.
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November 2023 by lana kiyono
This was my first time to the Lake Elsinore PetSmart location. I was very impressed and Kali did an amazing job on my furbaby!
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October 2023 by Ana Ramirez
Cameron from petsmart was soooo nice. I really appreciate the time he spent helping me and my mom find something to give our picky dog. Thank you! P.S. He is eating again!
