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January 2024 by E j
Terrible service and the truth is that those people should not work, they don't help and a certain Gabriel and the manager don't even say worse, as if they were owners, it's better that they go to work in a warehouse??
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January 2024 by GlitterFactory ROWDOGGS
Ask for "Cat" handles business down there... All business, respectful and professional. Knowledgeable throughout in there...other associates are on the ball as well...the team here is worth seeking help from?✔✔✔✔. Lots of new gizmos and gadgets for Tmobile.
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January 2024 by Lyla M.
Cat was extremely kind and conversational. She helped us get a new phone, and we were in and out of there within 30 minutes. Such great customer service!
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December 2023 by Mile D.
T-Mobile ripped us off for $400. They signed us up at the Orange County fair couldn't connect our phones and then had us cancel. Started a new line and charges 400 for the ones that didn't work. This place is a rip off do not use T-Mobile.
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October 2023 by jeannie Moonbeam
I've been a t-mobile customer for about 15 years and this location by far was the worst. 1st they didn't want to help with my issue,i was told to go online. That didn't work after 4 hrs of back and forth so I go back to the store, stood there for 5 minutes without even being acknowledged so I walked out. Found another location a few miles down the road where I purchased a new phone and a watch.
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July 2023 by Ryan Fugit
I just wanna say this store and staff have helped me more then any others that work for T-Mobile! I wanna say Maria the manager has gone out of her way to help me with my commercial account. It didn’t happen over night but after a few weeks we got everything settled and I am more then happy now! I will continue going back here for the great customer care an service that Maria and her staff have provided to me. Thank you again Maria
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July 2023 by R F.
Just wanna say this store and staff are friendly an amazing. Maria the store manager got everything straightened out on my business account. I am so thankful for Maria's help and her staff. I would recommend to anyone to visit this store.
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July 2023 by ANUJ Gupta
Not helpful staff recommendation not going thereI bought the samsung phone from t-mobile when i return the store manager her name is MARIAshe was very very rude and recommendation dont go this t mobile store unprofessional store assocuates maria manager i complain her
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May 2023 by rodrigo olivares
1st time on this store, and i just want to say awesome customer service from Jennifer and store manager Maria, who they did not just helped me upgrade my daughter's but helped me with an issue on my wife's line awesome experience. This will be the only T-mobile store that i will go toThank you
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March 2023 by Ana Flores
First and foremost I want to thank Kimberly E. for being so patient and helping me with my current phone. Your customer service was amazing and you were so nice and knowledgeable. I am definitely coming back to you to upgrade to a newer phone. Thank you for being kind! The world needs more people like you!
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February 2023 by Leslie R
Sabrina and Marcus saved me on a Sunday! Thank You for your assistance!!! ? Marcus is the man! Sabrina is a savor!
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February 2023 by Debra Aguayo
This store was one of the nicest stores and the kindest people! I called earlier they had my phone in the bag ready for me to purchase now that's service! I was the second person for Marcus! He was fabulous. Knowledgeable, he knows the phones they sell. Swapt all my stuff from old phone to new no problems! Will definitely be back! 5G is so fast awesome!
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January 2023 by Carla Mester
Has outstanding service from Kat (I believe) she has an amazong memory, pays attention to detail and made my experience smooth! She was outstanding at Customer service and I will be coming to her if I have anything I need or want to purchase. Thank you!!!
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October 2022 by Odessa Torres (Dess)
3 stars for the good service and genuine help from this one guy that helped Me and my husband trying to lower our bill & getting ahold of all the benefits of our package phone bill ???? Very friendly and business. And 0 stars for the young Mexican girl that does not have no good customer service skills at all! And she stares too much too hard for no reason, rude and rude disrespectful little girl.
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September 2022 by Jacquelyne Barrientos
Love to waste time could’ve just handed me my protector ringed it up really quick and I could’ve gone home to do it myself but the employees love to have attitude and take their sweet time talking up the customers
