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January 2024 by Rebecca Bella
Over 10 years I have gone here and always been satisfied. Highly recommend, good prices.
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January 2024 by Charle Anastasia
Fantastic work every single time. My nails are absolutely PERFECT. And Cassie's prices can't be beat.
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August 2023 by Heather Curle
Wow way disappointed been going to them for years so my girlfriend asked so this isn't one of those places you have to wait for hours is it I said oh no they're not like that...called a couple hours before closing on Friday ok call in an hour for pedicure called in an hour can we go tomorrow when I open at at 10 still way before closing, called at 10 can you come at 11am I said I'd have a girlfriend who would like to come also get a pedicure and if enough time a full set but we need to be done by 1:30 /2pm for a party today ok come at 11 :15 ...ok I arrived on time and I get walk ins ok but we arrived she go pick a color which I did and said my girlfriend's parking and would be right in no ok no acknowledgement.ok so we wait with one spa chair open for a good fifteen minutes with no words or prep now of course both ladies had customers but no acknowledgment of hey I called ahead finish the pedicure she was on with the lady and cleaned up of course but still no acknowledgement of hey be right with you guys then the other gal who was working on another customer's nails goes to do her pedicure set up with no acknowledgment of us again...several more minutes the gal with the pedicure customer finishes with her customer cleans up the other spot chair and then says I have one chair ready for pedicure probably 25 minutes after we walked in remember I had an appointment and I'm reasonable I'll even give you 15 minutes when I have an appointment if a customer has other deals or a walk-in but you didn't even acknowledge me . So my girlfriend is sitting there for another 20 minutes and then the gal who was first having her nails done and then a pedicure is now having more nails done and still no acknowledgment to my girlfriend hey I'll be right with you or hey let me set up the spa for you since you've already been waiting a half hour and I'll be right with you you know how you keep a customer customer service.... So 10 minutes into my pedicure after she asks me if I want my nails cut down I say yes but not too short and to be careful because I'm old and have sensitive she nods 3 minutes later she cuts my big toe I said be careful no more cutting you've cut my big toe just go on to the other foot and use a file for anyting else she nods as my girlfriend texts to me are you okay still being completely ignored from across the salon I said yes and then she cuts me again and I say don't cut any more of my feet go to the next foot and use a file for anything else she nods my girlfriend says I don't want to have them do anything to me I'm going to smoke a cigarette outside she felt so uncomfortable being completely ignored that she went out to her vehicle and texted me let me know when you're done I'll help you with your purse and shoes... So once she finished not not being allowed to cut down anymore and miraculously finishing my pedicure I told her before it dried my girlfriend will not be coming back in you completely ignored her she was about to drop over a hundred dollars here and I am not going to get any waxing or manicure either how much do I owe she told me 25 like she told me on the phone I gave her $25 cash and a $5 tip and my girlfriend said why did you tip her when she cut you I said probably just habit so not only did you lose out on my girlfriend ever going there again you have lost my business .... I always try to give a local business a chance so this is very disappointing when I told another girlfriend she said don't do nearly as good as a thorough job as they used to she said I used to go there for years and I stopped going for almost the same reason they just don't seem to care whether you're there or not and don't do a good job after keeping you waiting way longer than should be necessary ?
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June 2023 by Philbert Rivera
Never been there.... must be another slight miscalculation.
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May 2023 by Earlissa L.
Don't waste your time or money. They did a horrible job and over charge. Go somewhere else.
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March 2023 by Laura LaFontaine
Great service extremely nice!! I'm definitely going back. I love my nails thank you so much!!Services: Waxing
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June 2022 by Kelsey Holland
I have been coming here for over 15 years! Casey always takes care of me and my daughters? anytime I have been unhappy(not often) she goes out of my way to resolve the problem. I'll continue coming for quality service and affordability!Services: Acrylic nails
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June 2022 by Taylor M.
I wish I could get my money back. I have been coming to kasey for 9 years.. and I knew that kasey changed her prices depending on how much money she needed but today is enough. I brought my 8 year old laughter in. And I'd like to know how I just got charged $145 for the worst nails I and my child have ever had. Not to mention the price was $125 until I said I need to use a debit card. Then the receipt came back $145. But, I got a new set - short. And a pedicure. She half way filled up the tub and did not give me anything in the water. She only painted my toes, put lotion on my feet and rubbed them for 30 seconds and then my pedicure was done. My child wanted paw prints on her hands... she ended up with caveman drawings. Needless to say, this woman is a con artist and I've had enough.
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May 2022 by Rowan R.
She didn't even layer my nails properly or handle them with care I was really hoping to come out with a smile on my face.
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March 2022 by Mrs. Saucedo B.
So I only have one hiccup, I'm assuming the lady is the owner, & the male is the staff. I made an appointment at 1300 I was on time, Patiently waiting with my grandson, since she had a customer in the chair. I also had a prior engagement at 1345. Finally after 33 minutes of waiting, so I left since then she says o I'm done you can have a seat. When she's gone and her male staff is very helpful and his scheduling is on point. She's very lucky to have a hard worker like him. Any customers reading my post and enjoy his services please tip him.
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February 2022 by tisha hendershot
The girl was rude and rushed thru them she was rough with my 11 yr old daughter .. she did an ok job on mine but was kinda sloppy on my daughter she definitely could of done better.. she over charged my niece saying that she got gel when she obviously did not.. there are not many choices on this side of lake especially when u walking ..Service: Manicures
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December 2021 by Julia S.
this place is literally a joke my nails all broke off in half and I haven't had that happen in three years with the other place that I was going to. I literally just went in to have a lady give me a fill and all she did was talk about her boyfriends and other people that came in and kept getting distracted from my nails. I was in a time crunch and she took 30 minutes longer than she needed to. i usually go to allure nails off of mission trail area, And I will forever continue to go there because this place is ridiculous and not very clean either
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November 2021 by David R.
I have had 3 incidents with this place. Very unprofessional. My first incident my daughter and I had an appointment and when I arrived we had to wait 40 min before the gentleman started working on us. The gentleman who was working on us was very frustrated because Jenny the owner had left and he didn't tell her of all the other appointments she still had. He even had to turn away some other customers that had appointments just because he wouldn't have the time to get them done on time. My second incident made an appointment a week advance I called the day before just to confirm jenny says oh I don't have no record. I said what I called a week in advance and spoke to you. So I ended up asking her do you have any availability for tomorrow at 10 she said yes. I show up and waited for 15 min and have been calling this store for the last 20 minutes and no one is here at the store. Wow very un professional.
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October 2021 by Marissa B.
Went here last minute to get my nails done. In less then 24hrs the mail polish already started to chip. There is black polish with were where there shouldn't have been any. As well I keep telling him to cut them short, and showed him where I want the length to be at, but he keep leaving them long. I told him I work with kids and can't have long nails.. it's like I had to bug him to make my mail the length I wanted. I won't be going back..
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October 2021 by G Babygirl
Zero stars. Lady always on her phone. Horrible nail art.. never get my nails how I want. Lady has negatively attitude. Been going here for a year because its close to me and I'm new here. She changes her prices on whim. Never returning because I got toe fungus after my pedicure. Place is dirty. Her station is always dirty/dusty and she always knicks or cuts me when filing my nails.
