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February 2024 by Karina W.
First I want to start me and my boyfriend walked in there to cash his check Tony B was the helping us, didn't even greet us when we sat down he rudely asked my boyfriend for his ID and bank card my boyfriend gave them to him and instead of Tony B giving them to my boyfriend like a nice bank teller he decides to slide my boyfriends cards across the counter my boyfriend had to catch them before they slid over the counter other side where we were sitting HORRIBLE CUSTOMER SERVICE EVER! Management really needs to have a talk with him and his customer service
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December 2023 by David C.
Never had a bad experience in my 13 years of banking with them until I met a guy name Tony B inside Albertsons US Bank. He was rude and didn't care about our business and even said to take our business elsewhere and wouldn't make my deposit and basically threw the money back and said he wouldn't do it. The manager George was not there and he is super nice so I didn't have a chance to tell him what happened. I talk to a few other customers and they don't like Tony either. He shouldn't be at this job if he can't handle customers. The bank is going to lose business because of his arrogance and bad attitude.
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September 2023 by Bre W.
I went to open a new chk acct & I'd have to say that it was one of the best banking experiences I've had. Everyone is so friendly & Martha is great, very knowledgeable & patient because I have ADHD & loose focus quick & I was talking to everyone & she was so friendly it just made for a great experience since I had such a bad one with a different bank. Glad I came to this branch.
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January 2022 by Cat S.
I actually appreciate the help I received at this location, but this bank is trash! I will never bank with them again. I was given false and misleading information over and over. The 'customer service' and bank branches do not communicate WHATSOEVER. They don't know who is in charge of what. Very nice but incredibly incompetent. Bank anywhere else, store money in your mattress before you open an account here.
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May 2021 by Jeff Schell
It's a bank
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December 2019 by Brian Bedwell
Everytime I come here it takes an hour to make a personal deposit. I don't think these people know what they are doing. There is also no security here making it feel very unsafe to leave my money lying around on a counter for so long.
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November 2019 by Kim K.
I can't believe I even tried this bank. I've never had 1 problem with my bank opened my business account with us and I pay more fees than anything!!!! Never again!
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July 2019 by Shabe A.
All I Gotta say is $1.25 just for a balance inquiry Do not go to this bank this bank is a complete rip off. I don't know if it's like this for this branch only but they charge $1.50 just for a balance inquiry when that is free of charge I don't mind paying the 3.25 to pull money out but if they're charging you $1.50 just to check it there's something wrong here you could just walk down a couple steps and go to Wells Fargo where it's free.
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June 2019 by Brittany Santos B.
Thankful for this Albertsons having a US Bank. Tellers are always very helpful and informative.
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May 2019 by Lea Barretta
I have been banking with USBANK in Albertsons for over 18 years, since before it was USBANK. I have gone to other locations and never again. This USBANK doesn't just have customer service, they have Relationships with their clients. At this location I have always been respected, helped and listened to, which are qualities that are needed when people are dealing with their livelihoods. Thank you very much for restoring my confidence.
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December 2017 by Tim Kinion
ATM ate my card. Called US bank and they said they couldn't get it back and it would be shredded. Hour later got e-mails of suspicious activity, locking my account. Don't use the ATM!!!!!
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July 2017 by Cayla M.
If I could give 0 stars I would. The teller and who I would assume is a manager of some sort were the rudest and most unhelpful people I've encountered. I went in to cash a check, no I don't bank here, and for good reason. They would not cash it and basically demanded I pay them to cash it. I refused as the check I had was issued at a US Bank and was from a very large company. Not only would they not even bother to look up the account to see if their client had a waiver on their account so that customers do not have to pay the fee, the manager pretty much tossed the check at me telling me to go to the bank I bank with. DO NOT GO HERE!
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July 2017 by Big D
Friendly staff. Short lines. They have extended hours on the weekends and are open on Sunday.
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March 2017 by Michael Hays
I love the staff here! My company banks at this location and the staff is always so friendly and kind!
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December 2011 by A Google User
They don't really know what they are doing. Everyone claims to be the manager.
