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December 2023 by PortiaZ World
Usually the service here is pretty standard but today the service was horrible!The guy with the ponytail at the register was unprofessional.I picked up an order for "doordash" and he forgot a 24 pack of water.As a "doordasher" sometimes the order is not shown to us so I don't know what is ordered besides who the order is for.So, I picked up an order for Amber, he gave me a bag and when I got to her she called me saying there was a 24 pack of water missing.Because the customer is handicapped she asked me to please get the water for her as she needed it, so I went back.I showed the guy at the register a screenshot of the order that the customer had sent to me and told him the water was missing.He said "well you should have grabbed the water and walked away".I was shocked by the lack of sympathy and acknowledgment for his mistake.He's the one who received the order and packed it and did not include the water, when I picked it up he could have told me the order came with a 24 pack of water and I would have grabbed it no problem!I said well this is ridiculous and walked to the water to grab it. He walked back to me and told me he's going to report him for calling him stupid. LOL ? I said first of all in order to report me you need to know exactly what I said I did not call you stupid... you're just feeling that way.What I said is this was ridiculous because I've never had this experience at 7:11 before.They always tell me if the order comes with water or a bag of ice and I always grab.I understand that mistakes happen, he was busy, he forgot the order came with water. That's not a big deal but don't blame it on me when I'm not the one who packed the order.Now that's what ridiculous!Amber reported him as well on "Doordash".
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November 2023 by Julie S.
This is not a safe place. And it is clear and evident from these reviews that whoever owns this place now could give a crap. I tried to fill up here using my app and the gigantic asshole behind me went inside and paid on the pump that I was trying to use so that I could not complete my transaction. I would have had to leave my vehicle and go inside by myself to resolve the issue, which is where he was waiting. I closed my app, locked my door, and drove away. Real safe. I will never come here again.
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July 2023 by Don Williams
Needed something cold after hot day of work: largest size Coco Cola Slurpee to the rescue! ???
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June 2023 by Maddie P.
If I was able to I'd give 711 0 stars. I've been going to this 711 for a long time and I'm so disappointed latley. The workers here give u such bad attitude and so much disrespect. The worst employee literally be gamal bruh. He won't look at me and he pretends like he doesn't here me when I'm trying to pay. EVERYTIME I walk in he runs to the back and makes someone else help me. And one time I got a new card and forgot my pin and gamal yelled at me for it. And on top of that he won't let me punch in my damn rewards. And there's this new girl Liza and she sucks. She's always up in my personal space and I dislike it. The only good worker at 711 IS KEVIN. the only one who's actually good at his job. He gives the best customer service and always so polite to everyone. Give this man a damn raise!!!!!!! I hate everyone else. Also it like stinks asf there too. NOT TO MENTION THERES ALWAYS THIS ONE WORKER GIRL SHES DEF NEW AND SHE STAYS IN THE BATHROOM HOGGING IT. She goes on her phone and sits in there. I needed to use it one time and she was in there for like an hour. Like girl do ur damn job. Wtf. This place sucks ass
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May 2023 by Steve C
I’d heard complaints from other foothill ranch residents about pump errors regarding quantity of gas and just experienced it today. Pump meter charged me for 10 gallons when it couldn’t possibly have been more than 8 gallons.It’s possible that that is unintentional but it seems to have been going on for quite a while.Be aware!
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March 2023 by ASapp
Always very friendly people working here.
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February 2023 by Joe Victor
Best drive through car wash in the area
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February 2023 by Alfredo Garcia
Caught the employee at the cash register trying to steal my money(bald elderly man). I called him out on it and he gave me a snarl look, then proceeded to return me my money. If this happens again I will get the police involved and report this to the city for unlawful practices in the workforce.
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February 2023 by Kev M.
Where so I start. Very dirty and disorganized. The prices never ring up right which is a violation. There is expired food in the store nobody seems to care. This place is an eye sore and should be shut down.
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February 2023 by Pengus Krimbly
YOU WILL BE ROBBED OR HAVE YOUR CARD INFO STOLEN HERE 100% GUARANTEE
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January 2023 by Alyssa M.
If gamal is working walk out you'll be there forever ... he takes way to long and doesn't know what's going on and doesn't seem to care . Your better off running your car empty and walking to the nearest gas station.
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October 2022 by Jason G.
Something shady about the gas at this place. Last 2 times I put a few gallons just to get me by until my Costco run and the fuel gauge didn't move at all. I've read similar experiences from Nextdoor with "missing" gas at this station. The low yelp ratings are not surprising either. Im not getting gas here ever again.
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October 2022 by Patrick R.
False advertising on gas prices!!!! Prices displayed on street advertising does not match the price at the pump. Horrible service no employee could give me an answer. Why is this not illegal.
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August 2022 by John F.
Rude workers especially the older lady that wears a lot of makeup and the short guy with the mask on! I asked the masked guy standing outside the restroom if he had a restroom key and he blew me off by saying he was not on the clock and couldn't help me, so I walked to the front counter to purchase a drink, while there make up lady sees me and just walks away, then mask guy takes her place and rings me up....I ask him if he's working now and he says yes after only a minute had passed since I spoke to him last lol, I proceeded to ask again for the restroom key and he whispers that make up lady leaves it locked and doesn't let anyone use it wtf. Just put up an out of service sign or employees only sign if you don't want it used!!!
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May 2022 by Ines Quesada
The girl that work in late afternoons is so nice