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March 2024 by Jake M.
The staff helped me with all of my items. Even some tricky ones I didn't think they would be able to find. They were all very friendly and well behaved.
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February 2024 by Brian C.
This is the worst Albertsons I've ever be to. The only reason I go there is because its less than a mile from my house but I regret it every time. I should have known better. Thinking this store would get better the next time I go in is pure stupidity on my part. If you go to this Albertsons beware for over charges. If you don't pay close attention they will overcharge you a couple dollars every time. there are a handful of good employees there but most are not. Me and another customer asked an employee if they had anymore of an item. He quickly said no which caught me by surprise because most employees at other stores would go check. I decided to do my own detective work and walked back into the warehouse and found a couple cases of what I was looking for and carried it out to the store and put it in front of the shelf. I saw the other customer told him and he told me thanks and said you should work here because you know more about this store than the employees. The deli department is another sad story. They won't help you unless you stand there for 10 minutes. They make eye contact with you but just walk away then they'll say I'll be right with you and walk to the back and talk on their phone. I know because I could see them making the call. I think that's bad but that's my opinion. I try to go to the one in Mission Viejo or the Pavilions which are far better stores. I've also was told by employees that the Lake Forest store is the worst and that employee still works at Albertsons but at a different store. He said he should know because he use to work at the Lake Forest store.
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February 2024 by Shaun Mcdougal
A little pricey but it's nice
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January 2024 by Sheila E.
I just ordered 2 bottles of Tullymoor Dew for $36 via Door Dash. They were to be gifts. When the driver arrived. He had 2 Jamesons for $86.53. I refused them because they were not what I ordered. He took them back. Abertson's says I am not getting a refund. I have nothing from Albertsons and they have $86.53 of my money. HOW IS THIS OKAY?
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January 2024 by Deb G
Very clean supermarket!
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December 2023 by Mike O.
Albertsons has turned into a inconvnvenient experience since their crappy digital coupons and pick 4 and whatever other games were established. They have pick 4 and save, then you find out they have 2 different sections of "pick 4". Then this causes confusion and more time at the register. Could they make this anymore confusing!! Or, Who wants to waste minutes on any sale item to pull out their phone, FIND the app, query up the item, and clip a coupon? No one does! Maybe that's why they make it confusing!!!! So if you didn't play their game right then they can charge you the full price that is usually higher than other stores. I'll stick to Stater Bros and Ralphs and treat Albertsons like an inconvenience store.
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November 2023 by Sonja Kincheloe
Great deals and I could use my Vons app and membership card
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October 2023 by Rebecca Day
Always clean, stocked, and everyone is efficient and friendly.
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September 2023 by Dustin Cox
my absolute favorite place to pick up food. I've been using the app for ordering all my food and I drive and pick it up. special shout out to Shar, Dawson and Jacob who continue to make the best experience possible. they will text and ask if I need replacement, they care about my orders and my needs. They all are so amazing and I can't thank them enough for all their amazing hard work. thank you Albertsons and Shar, Dawson and Jacob. You all Rock!!
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July 2023 by Abdul Jabbar Shahnawaz
Was there yesterday to buy a cake, and Alexandra went above and beyond. She went out of her way to help me find the right cake, and decorate it for my sons birthday- just like the Albertsons TV ad:) She also gave me an eclair bite as a sample which were delicious and I bought a pack of Eclairs also. Her customer service and professionalism topped any grocery store I have been to yet. Thank you Alexandra.
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July 2023 by NA King
Not a good Albertsons as compared to Irvine location on Jeffrey, or any other I've been to. Unfriendly cashier; old, somewhat unkempt inside. Some of the frozen food looked like it had thawed, then been refrozen. Sushi was good though.
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May 2023 by Jan Froelich
They had the things I needed on sale.Everyone was very helpful.. I am new to the store, but I will go back.
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May 2023 by Belal Aly
I had a wonderful experience because of SHER from the E Commerce, she helped me find everything I'm looking for, even she looked at the back , she is smiling all the time and so helpful.Thank youBill
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May 2023 by Jason Nicholas
First timer and very impressed! So many things to choose from. Great selection for a grocery store! I’ll be back for sure.
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May 2023 by Shelby Garrison
I was checking out the other night and a nice gentleman that work there asked me if I found everything I wanted and I ended up needing a propane tank which he was so kind enough to close down his cash register station and walk me outside to put it in my cart and load it in my car after he run me up. I wish I knew his name so his manager could give him kudos for being such a great employee. It's hard to find nowadays and the customer service but he offered was very nice