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November 2023 by Bob W.
Shout out to Victor S. Stellar customer service, and very professional. Overall the experience was great. Tires are one of those experiences you don't want to spend money on, and it's usually a hassle. Booked and paid online, website was easy to use, I received updated texts on progress, and I was in and out in under an hour. What more can you ask for? Highly recommend.
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November 2023 by Gaurang R.
Always good service, and they always take good care of their customers with honesty and integrity.
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November 2023 by Craigs Email
I stopped using them 2reasons nightmare getting tires fixed. Always a battle. They always pressure to replace a tire even if still good tire. Last time I had to leave cat for 4 hours each time because there was a slow valve leak. I told them 1st time it was valve leak. They said was tire. It turned. Out to be the valve stem. They pressured to replace all tires. 2nd reason- they are overpriced like crazy. I was quoted $800 to replace all tires on truck. All other tire places was couple hundred dollars LESS then them I ended up with Tucker tire at $480 out door. I doubt I will waste anymore time and money with them, even though I can walk to them from my house. Other places are miles away, but less wasted time.
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November 2023 by Chris W.
America's tires is one of the great tire shops across the nation. I've taken my last 4 cars here. They are normally pretty quick and have a bunch of bays to work on multiple cars at once.Recently my car needed new tires and as I was shopping online found a slightly better deal elsewhere and decided to try a new shop. While the other shop was good, they weren't able to program the new tpms sensors to the car and I was rushed out due to them having a long line that day.I decided to call America's tires to see if they could help with my issue. I was able to easily schedule an appointment online for what I needed, and to my surprise they were able to program the tpms sensors at no cost! I was in and out within 10 minutes of my appointment.Please save your time and come to this shop. They have excellent service and even though they have long lines at least they take the time to personally help the customer and go over how they can help you.
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November 2023 by Mike K.
this shop is super busy and they still got me out quick. I went to costco cause I had a nail in my Mercedes GLE. they told me I can't fix it cause it's a run flat and I need 2 tires so they match and it would take 2-3 days to order. i could not wait that long. so I went to lake forest American tire. I spoke to VICTOR who was super friendly. come to find out they are not run flats and he repaired the tire and got me in the road in 20 mins. highly recommen this spot!!!
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November 2023 by Kevin W.
Needed new tires so purchased them online and made an appointment. They text you a link that you can follow to check in upon arrival and view the status of your repair. As soon as I arrived and got out of my car, I was greeted with a tech within seconds, and my car made its way into a bay right away. I was in and out of there in 20 minutes so do yourself a favor and make an appointment.
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November 2023 by Kevin S.
I've purchased my tires there many different times. They're always very quick with or without an appointment. The staff is always friendly. The text messaging to keep me updated on the service of the car is also a nice feature. I take advantage of the free rotation, and balancing every 5 to 6000 miles. I would highly recommend American tires. Thank you. Kevin Smith. Realtor.
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November 2023 by Joseph W.
Best tire service in the nation or at least the west coast. I've been using Discount tires and America's tire for over 20yrs. Their service has always been consistent.
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November 2023 by Bud C.
Just had 4 tires installed at Americas Tire on Aspan St in Lake Forest and these guys were rock stars. Professional, efficient and super fast. Special shout out to Umar at the front counter who and Antonio who brought the car out and handled the ticketing. I very rarely give 5 stars bit this outfit deserved it.Great job, I will be back and highly recommend this team when you need tires!!
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November 2023 by AD D.
Three stars for finding the tire separate or bubble in the rear tire but the ridiculous quote I got for four new tires for my Honda scared me off. Got them at Costco instead.
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October 2023 by Larry King
The store manager, Derek, is one of the best people who is really willing to work with the clients and to earn your business! Services are much better and faster than all Costcos nearby!
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September 2023 by Brandyn mitchell
After I got home from getting my tires changed there was a long scratch with a dust trail and a tire lubricant glob on the passenger back side of my car.
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August 2023 by Teri F.
I've been going to this location for years. Honestly they're always helpful and do a good job. They maintain a pretty clean shop plus I never feel pressured to buy more than what I need. I especially like their drive up tire pressure check service- very convenient. You can also schedule appointments online which is nice.I'm giving 4 stars because I think there is some room for improvement. I made an appointment recently to replace two tires. I arrived earlier than my scheduled time on the day of my appointment because one of my tires was deflating due to a leak. When I checked in, I was greeted by a nice young lady. I explained I was early- She said she'd do what she can to get me in the bay quicker.Well it didn't matter that I arrived early. They started working on my car a few minutes after my original appointment time. I didn't have a problem waiting except that I noticed people who were walk-ins (no appointments) were in and out / done faster than me. I'm not sure what the process is but it would seem reasonable to help someone who has an appointment before helping a walk-in customer. Just my opinion. Still a good shop. I have been an America Tire customer for years and will continue to recommend them.
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August 2023 by Chris P
No longer going to this store. It seems they can't schedule future appointments while in the store. All prior experiences were fine before today's.I stopped into the store and Cole was my service rep. Asked him when the next available appointment was, he said in three days. Sure, fine.Issue arose when I asked him if he could schedule me into that time slot. He said no, I'd need to do it online. Zero empathy to the point of not caring whatsoever. Asked if he could assist with scheduling the appointment, as I'd imagine a company that lives off appointments could make one for me right there in person in about 30 seconds. Then the tune changes to "I have other clients to assist". After he throws that line down, I asked if he could assist at all, as he saw I was willing to wait; and then basically repeated the line about helping other customers with a heavy dose of ... I am not helping you further. Hey, I've worked with customers - we suck - I patiently waited my turn and was just asking for some support two additional times; or maybe America's Tire has zero ability to setup a future appointment while at the store. Anyways, went to a competitor down the street that had an opening the same day. I was willing to stay a repeat customer at this location, but now - I'll just go to another tire shop.
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August 2023 by D BeatlesFan
After being screwed over by another tire shop, we stopped here. My husband got exactly what he needed with great service. The only thing is, we paid more, and because we didn't have an appointment we waited for a few hours. I would still bring my car here versus that other chunk of excrement we visited prior.
