AT&T Store

Most Recent Comments

• May 2025 by Sean Espahbodi
  Very nice, polite, knowledgeable and helpful manager Jessie. Non comparable with any other AT&T stores in Orange County. My 👍 to AT&T for this location.
• March 2025 by Jenn Switz
  After being a Samsung customer for years I was pleasantly impressed with Christopher at the Foothill store. He was friendly, helpful, patient and knowledgeable. I am very happy I made the decision to switch carriers and phones.
• March 2025 by bai d
  I applied an home internet here. It comes with a hometech protection without my consent and kept post on my bill. It’s very unreasonable and no way to add extra charge to customer’s account without consent. Be very careful if you purchase here. Very not honest.
• January 2025 by Olivia-Marie Villanueva-Gonzales
  I've had some bad experiences in the recent past with in store AT&T customer service. i’ve noticed a steady decline in the last few years and I had even considered switching carriers because I was so unhappy. Those experiences were really disappointing since I've been an AT&T customer for nearly 30 years.
  
  But the customer service I received from Noah when I visited this store was spectacular! He was patient and knowledgeable, very clear and informative, and made me comfortable with upgrading my phone with AT&T and extending my contract.
  
  Thank you, Noah for the five star experience! I definitely recommend the store!
• December 2024 by John Nelson
  Great service! The team at this store is very professional, courteous, and knowledgeable. They do not use pressure when you are buying, they take time to explain everything when you have an issue. I highly recommend this store!.
• November 2024 by Dana Aron
  My daughter and I went to get new phones at the ATT store in Foothill Ranch. Luis, the manager and Carlos helped us from start to finish. They were incredibly knowledgeable and took care of everything quickly. We both felt very confident in their ability to take care of transferring all the information from our old phones to the new phones.
  It’s a great place to go if you’re looking to replace an old phone. They are super friendly and helpful!!
• October 2024 by Olivia Masui
  Very rprofessional!
• July 2024 by Michelle Cummings
  Luis was super patient and helpful with my questions. Great customer service!!
• May 2024 by Bella Terry
  Where do I even begin. My love for this store- there are no words. Luis is the BEST! Every time I walk into this store, I know I’m in safe hands? If you ever need any help with technology, or just looking for a friend, this is the place to go?
• May 2024 by Karen Piedra
  I love the pleasure and the personality of Hazael is very gentle. I liked how he communicated with me and how he attended to us, he is sociable and answered each of my questions, especially regarding the special Samsung Android cell phones.
• April 2024 by Richard Meier
  Absolute trash service! Every single time I go (more than 5 times) there is no one in the store and the only employee (who is always playing on their phone) refuses to help and tells me that I need to call customer service. I have been to other stores and they have always been helpful (Woodbury is awesome!) I live nearby so I go this store out of convenience but I always end up mad and upset with myself for giving it another chance.
• April 2024 by Tori Hall
  Great service and great product! Got new phones, added a line, and it didn't cost a fortune or take forever. I'll only go to the Foothill Ranch location. Soooo great.
• March 2024 by Greg Singer
  HAZZI knows EVERYTHING to do with phones. He has an excellent customer communication and is kind , patient, and thorough. I just bought a Samsung 6 watch and Galazy5 flip phone for my darling wife. He helped easy my wife's anxiety. THANK YOU.
• February 2024 by Chris Vehring
  Get ready to waste your time and enjoy a good screwing...Charged TWICE! And no one can help me. Luis at AT&T store Foothill Ranch is more interested in leaving work early. I spoke to him and informed him I was one my way to get a $953.66 reversed because he charged me twice!!! He left early...no one there to help a loyal customer for nearly 40 years . MORE WASTED TIME!!!Make the switch...maybe MINT Wireless?!!!
• February 2024 by Kylea Heaven Kim
  This location has such friendly staff. Luis was very patient with my family and was very informative. He always made sure we got the best deals and answered all of our questions!