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March 2024 by Alex Ambrosi
Taco Tuesday for lunch!
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March 2024 by sujay mistry
Not a remotely good experience. They are trying to be a chipotle knock off with mediocre ingredients and even worse customer service. Just spent over $120 for our group worth of main "courses". Then another $14ish for some nachos to start. The nachos were absolutely pathetic and the cheese was not remotely cooked, he ran it through the oven and didn't even bother to see it was done before capping it and sending it down the line. I asked for some a little bit more sour cream and they said it would be extra.. I was over it and left. Took the food home and nobody really enjoyed it. I hate throwing food away, but who is going to eat it??......lol ended going to taco bell, at least you know what your getting!
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March 2024 by Integritydesign
I come to this location often.. and they start putting up the chairs on tables and taking the premium drinks away.. (lemonades and horchata) 2 HOURS prior to closing.. OTHER cafe rio locations I go to DO NOT charge me for sour cream and fajita vegetables in their bowls, so I am aware of what the price SHOULD be.. this location, however... charges for BOTH sour cream,. AND Fajita vegetables EVERY time I come to eat here.. I told the cashier about it.. (like she cared.. ) then some other staff that was overlooking I told them they were over charging, and they got irate and argued with me, causing a scene. The location in ALISO VIEJO, is better managed and provides WAY better service. The average customer is getting scammed by 3-4 dollars on every visit with these upcharges. AND the bowls are supposed to come with a soft tortilla which they NEVER give you at THIS location.. all in all... this is Tarnishing the brand of Cafe Rio.. IMHO Below is the ACCURATE price from a DIFFERENT CAFE RIO location..
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March 2024 by Serge Mysin
Great food; try the pork... So
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March 2024 by ER Zep
Waited 35 minutes in line to eat on site. What is the issue you ask? It should not take that long with three people on the line making food for the six people in front of me. The line was constantly interrupted to do online orders and then the 3 of the six people in front of me can't seem to get it together when walking through and placing their orders while in the line. They had their other family members to order for who were sitting. The biggest inhibitor seemed to be the constant interruptions by online orders. I say run another line for online orders only so you do not interrupt the flow. Standing in line 35 minutes for a burrito is unacceptable. The place was freezing, the door was left open while it was 55 degrees outside. The thermostat was set at 68 degrees, but kept blowing cold air. At 8PM the juice bar (Mint Lemonade, Mango Lemonade) was emptied by staff and the place did not close until 10PM. What is the deal with that? The music is so loud. Why are they playing indie music anyway? It's a Mexican restaurant for goodness sake. The food was great, but really getting it was so troublesome.
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February 2024 by Jenni Gregory
Yummy n fresh. The lady that took our order was sooo nice!
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February 2024 by Silent Island Tempest
Shout out to the person who was concerned about my well being while I sat outside for 6hrs waiting for my ride. Too bad I am too poor to get food and review it but I am sure it would be delicious.
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February 2024 by Alex Ambrosi
Taco Tuesday! No wait today!
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February 2024 by Lisa Thompson
We ordered catering for an office luncheon and the delivery was 40 minutes late. We hade been given a discount on this order because the last time we ordered some of the food wasn't thoroughly cooked. Not a great option for catering which is disappointing since we love the food.
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February 2024 by Collin Stringer
The food was great and the service was excellent.
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February 2024 by C Divine
Parking: Easy Parking
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January 2024 by Dennis Comba
Great place. Great foodParking: LotsKid-friendliness: YesWheelchair accessibility: Yes
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January 2024 by Dallas Johnson
Yebra gave us very fast and good service - great food and authentic horchata!!
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January 2024 by T C
The food is amazing but the service here is ON POINT. I ordered a catering order and it was ready on time and accurate. The person helping me was awesome! Great job.
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January 2024 by Mario Martinez
We enjoyed the friendly staff.
