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November 2023 by Mark Di Somma
Caliber Collision in Baker Ranch did a good job getting my truck back on the road looking good again. Considering they had to do a full frame replacement, which is a huge job, they did pretty good. Some minor tweaks on my part, which was expected, so all and all I can’t be upset. Baldemar gave me great customer service and communicated with me the whole way. He worked with me as much as I needed, so I would feel as comfortable as possible with the whole process. Highly recommend Baldemar for your Service Adviser experience.Services: Transmission
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November 2023 by Ashoke Bhat
Great customer service. Most important they make you feel comfortable like a family member and with that smile on, that will make any persons day.Service: Body & Trim
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September 2023 by Rebecca Smith
People who work at Caliber are extremely courteous and professional. My car was worked on right away and they did a beautiful job. Job was completed prior to what I expected.Services: Painting
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August 2023 by Yomiko Marshall
My overall experience with Caliber Collision was exceptional. From the customer service on phone to front desk service and agent Allen in charge of my repair all were extremely professional friendly courteous. They made the entire process so easy including receiving and dropping off my rental car. Allen my agent kept me informed the entire time my car was being repaired. My car was ready a week in advanced than was promised. Great company and employees. I will definitely refer business to Caliber Collision to my family and friends.
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August 2023 by Vajeeha Ali
Had great experience at this Caliber Collision. Sandra was great at keeping us informed of what was happening. The car took two months to repair first due to a back ordered part then after that a scratch that happened in the shop and they had to repair it. The doors i feel are heavier to close now and do not flush all the way to the body (like 5 mm raised). But overall good place and great customer service.Services: Steering & suspension repair
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August 2023 by Catherine Peng
Baltimore did a really good job on updating me the progress of the car every other day:) hed call me around 2 every Tuesday and Thursday and let me know where the repair progress is and how much more repair needs to be done. Super friendly guy too. 10/10 awesome experience!
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June 2023 by Katie Rocca
Had my catalytic converter replaced at Caliber! Had my car in and out in 2 days. Car came back serviced, washed and vacuumed inside. Sandra went above and beyond to ensure great customer service. Would highly recommend!
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June 2023 by Derek Chow
Above and beyond workmanship, customer service and follow-through. In the hectic time after this car accident, I don’t think any other auto repair shop could have made it as easy.
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May 2023 by Kevin Earp
The staff was excellent, courteous and professional, the work turned out like new. I would like give a special thank you to our Service Advisor, Alan Cabrera, for going above and beyond to rectify an issue with my insurance that would have cost me $1000 extra.Service: Body & Trim
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April 2023 by Ding Ho Wong
Outstanding repair service and customer service from Caliber Collision, Lake Forest on Dimension. Very thorough inspection and excellent repair work on 2016 Acura RDX. Prompt and frequent communications as well from Matt and Baldemore.Service: Body & Trim
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April 2023 by Robert Daniec
Caliber Collision guided me from day one in a very professional manner. Matt dispelled all my doubts and Alan very precisely informed me what was happening with my car at the moment. I can't imagine a better service. The car was repaired faster than I thought, I received it polished and fragrant. Will always be happy to go back thereService: Painting
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April 2023 by Andy Chang
I want to thank Alan and staff for making the repair process quick, smooth and high quality. Alan called me everyday for an update and returned my car in nicer condition than when I brought it in. I’m very impressed and happy with the service.
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April 2023 by J.Carlos Salgado
The team here at caliber collision was spectacular, nothing short of excellence.No one likes being in an accident but It happens.I was very weary of this whole process but right out of the gate Alan Cabrera walked me through every detail of my vehicles rehabilitation process.Needles to say I walked out with a brand new car and had forgotten my car had ever even had a scratch.A man of his word Alan Cabrera executed his promise flawlessly and in a timely manner keeping me up to date on every step. Top notch service from everyone involved.Service: Body & Trim
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February 2023 by Daniel Huizar
I had a awesome experience taking my car here. The service was very fast and quick they were very helpful and make you feel so welcomed. Matthew Hurtado is the general manager, he was super polite and respectful and had awesome customer service. I would recommend taking your car or truck here. I will definitely be a returning customer if I need repairs.
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January 2023 by Kevin K.
Armando came over to my work and replaced my Bronco Sport windshield which sounds simple, but he had to calibrate the camera and sensor which requires a lot of work when you are in a busy city because the vehicle has to get to a sustained speed of 40 mph. He was very friendly and helpful. I will definitely use them again.
