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December 2023 by M B.
OMG after my accident this is where AAA took my car. I was lost and needed guidance on what my next steps were and what to do. Everyone I spoke with at Carstar (Lake Forest) went above and beyond to be sure I had the best information. They took great care of me and my car. Their customer service staff were always friendly and helpful.
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November 2023 by Mark N.
They are the real Mccoy. Classy, communicative, and proper.They even detailed my car. The last of the species. I was super impressed...
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November 2023 by Eduardo Garcia
I love it , the way that they explain me the process and how they keep me update everyday on the status of my car was nice , the repair looks great , they make it look like new and they even clean some scratches on my other headlamp , I'll recommend this shop for sure! Great service! Very professional.
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November 2023 by Scott Brye
We brought our Acura MDX in to get work done on the hood and side of the car as it was keyed pretty badly. We were very impressed with the work CARSTAR did for us. They were reasonably priced and very professional. They answered all of our questions, got the work done in a timely matter, and we were very satisfied with how our SUV looks. We would highly recommend them!Services: Painting
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November 2023 by Jack Holguin
They delivered my car on time, it was clean. The people were nice and always kept me updated on the progress of my car. They took my insurance claim and made it so hassle free. 10/10 recommended would come here again
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November 2023 by Molly McFarland
Carstar was super communicative- keeping me up to date daily on the status of my repair. The car was done on the day they projected. A great experience overall, definitely recommend.Service: Body & Trim
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October 2023 by Linda F.
When I think of auto repair, I don't think of a place that's clean and welcoming, and the people are so nice. They kept me well informed as to the status of my repairs, even though I was out of the country.
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October 2023 by Cami L.
Huy was extremely knowledgeable and kind. He helped me figure out what to do with the damage to my car and he and Soloman were experts in solving my issue. Carstar is the perfect blend of affordable and professional.
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October 2023 by Jeff P.
My F350 passenger door had really bad wind noise. The Ford dealership was unable to perform the fix as it was "Body Work". Concerned this could turn into an expensive fix, I asked the dealer who they have heard positive things about. They mentioned CARSTAR so I brought it to their Lake Forest location. Their team had the problem quickly diagnosed and fixed at a very reasonable price, escaping a costly endeavor, very satisfied customer! Jeff
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September 2023 by Gabrielle Gregory
James and his team did an amazing job! They were super efficient and so helpful with the entire process. They got my truck back to me right in time before a planned vacation and it looked incredible! Thanks so much for the wonderful experience! Would highly recommendServices: Painting
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September 2023 by Kevin Mautino
CARSTAR did a great job in fixing the exterior damage on my car. They even delivered it two days early. They also cleaned my car – even the interior, which did not have any damage. That was a pleasant surprise!Service: Body & Trim
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August 2023 by Heather Maddox
CarStar gave me a quick estimate on damages to my car after an accident. I was able to bring it in same day. They had great customer service and easily walked me through the steps with my insurance company to get everything taken care of.
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August 2023 by Kian Mahdavi
I wanted to extend my heartfelt gratitude for the exceptional service CARSTAR provided in fixing my car. Your team's expertise and dedication truly saved the day. A special thank you to Mr. Huy Truong for his consistent updates, which kept me informed throughout the process. While the repair took a bit longer than expected, I truly appreciate your commitment to ensuring my car was in the best condition possible. Thank you once again for your outstanding service.
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August 2023 by Andrea J.
I was involved in a car accident that wasn't my fault by a man driving towards oncoming traffic, which definitely made me sad and frustrated and created more problems! Taking it to Carstar was honestly the best idea! Now that I have my car back it looks brand new even better than how I had it before the accident...this made me feel a million times better! Tony, John and Huy and James kept me up to date everyday! They have all been kind and professional during all this and went above and beyond! I'll for sure recommend Carstar to multiple people! Thanks again
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August 2023 by khirad
They did a wonderful job on my car! Quoted me a much cheaper price than other repair shops, worked with my insurance, and they pre-ordered the parts so I got my car back within a few days of dropping it off! They’re also all very friendly and professional. Very happy with the service here.Service: Body & Trim
