Citi is a financial services company that offers a variety of products and services, including digital banking, mortgages, personal loans, small business banking, credit cards, and investment options. Reviews highlight a mix of experiences at one particular branch. Some customers have reported negative encounters with staff, describing demeaning treatment from a bank teller, while others praised the professionalism and helpfulness of specific bankers. One customer shared a positive experience with a banker who patiently guided them through opening an account, making them feel welcomed and informed. Long-time customers noted consistent professional service with friendly attitudes over the years. Additionally, another customer received assistance in restoring online account access, commending the banker's competence. Overall, while there are mixed feelings about staff interactions, many customers appreciate the knowledgeable and professional service provided by certain employees at Citi.
I came today to transfer money from a check, and the older lady with a blue jacket told me in a demeaning tone, that she will only do it twice. I always come to this bank and never received such treatment before. I hope not to deal with this bank teller again and I don't very much recommend this bank.
June 2022
Used this branch off and on for 15 years. Last time was 4 years ago. Always experienced professional service with a pleasant attitude. Cathy has been there all of these years , always greeted me with a smile and completed whatever transaction was needed in a competent manner.
April 2022
Jennifer was very helpful and professional with my visit today. I did not have my debit card but she was able to guide me through the process and even order me a replacement.
