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September 2023 by Reem Khalaf
Their website of the Lake forest Location says that they are open on Saturday. I drove half an hour and they were closed!!! Very lousy bank and service!!!
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August 2023 by Chente B.
Went in to get direct deposit form for new job and Jay was extremely helpful! Recommend this branch if you need anything. Thanks again!
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November 2020 by Danielle McKay
Went to make a deposit at this bank today and was turned away as there teller line was closed. The bank was open, yet I was told either to deposit at the ATM or they would close it out with the rest of the deposits at the end of the night. So it was either leave my deposit in the hands of the Banker without a receipt, deposit in the ATM or to go to another Comerica. I personally, have worked at two banks in my life and each bank, anyone was able to complete a deposit for a client minus the security officer. It was a straight deposit no cash, you can do it at your computer at your desk. I know you have the capabilities, especially when I leave and make the deposit with the teller at the Mission Viejo location off of La Paz and she even tells me that you had that ability. If your systems were actually down, then lock your doors until they are back up. Otherwise, do not be lazy and make the simple deposit at your work station.
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September 2017 by Jenean Hill
I am a business owner and run 3 corporations. I started doing business with the Lake Forest branch of Comerica for my personal accounts about 5 years ago. The staff were so friendly and professional and went out of their way to provide excellent service that I soon transferred my three business accounts to Comerica. Humera and Shellie make me feel like I have just come home when I enter the doors at Comerica. I love doing business with this small community-oriented bank. I will never go back!
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June 2017 by Riley Hansen
Shelley is a outstanding employee. Would recommend this bank, great customer service!
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March 2017 by Peruvian Pap1
Not a busy location. Friendly staff!
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January 2017 by Alex Knuf
Very bad bank gets robbed a lot.
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August 2016 by Rich H.
I am a Comerica FAN. I have banked there for a few years, and an so surprised at how accommodating and helpful they are compared to one of the big banks (too big to fail) that I have banked at. I am new to this branch, but like the others they are way above the other big banks I have dealt with.
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August 2016 by Cher S.
Most of the bank tellers and the Branch Manager seem to be nice. BUT there is one teller there that is always RUDE and snotty when I go in. Her name is Kateh or something like that. She's an older lady and she doesn't smile, act friendly, or anything. It's weird. Her entire demeanor and body language literally makes me feel like I'm bothering her when I go to her window to deposit checks. I'm depositing large amounts of money into your bank and you don't even have the decency to smile at me or ask me how I'm doing or anything even semi-nice??! Geesh. I can totally relate to the other customer review that said, "teller who is about as Customer Service oriented as a Killer Whale is to being BFF with Sea Lions." Hahahaha!! That sums it up perfectly! Sad and pathetic.
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July 2016 by Anthony O.
The folks at this branch rocks They've always gone out of their way to assist me and take time to talk with and interact with my son who is almost 3 years old now....I can say enough about these folks....peeps always write reviews when they r mad but hardly ever when they r satisfied ot extremely happy with everything ao had to say something Thank you
