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March 2024 by Laura B.
Jeremy went up and above to help me! Definitely recommend this location and their service was amazing thank you again! Laura
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January 2024 by Curts Xhiu
Second time coming here from insurance claims. The process is quick and easy. The dudes have always been helpful and chill.
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December 2023 by D B.
Collin and Marcus are fantastic! They are so helpful and always smiling! I so appreciate their support and responsiveness to a small issue I had with my rental car. They were patient and kind and so helpful. That's why we keep coming back to this location for any rental car needs. I accidentally called a different location and they said they could help me. I kindly declined and called the right Enterprise! Thank you and Merry Christmas!
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September 2023 by S Jalilian
They don’t have any responsibility for costumer
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August 2023 by Holly B.
I had a wonderful experience renting a car from the Lake Forest Enterprise Car. Christian was very helpful and friendly throughout the whole process. He explained everything clearly and answered all my questions patiently. He also gave me some great tips on how to save money and enjoy my trip. The car was clean, comfortable, and in excellent condition. I would definitely recommend Christian and the Lake Forest Enterprise Car to anyone who needs a reliable and affordable rental car service. Thank you, Christian, for making my rental experience so easy and enjoyable!
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June 2023 by Paul M.
I just want to say thank you to Colin Reid for the outstanding courteous and professional service we received by renting a pickup truck for our company needs. Thank you Enterprise.
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May 2023 by Priyansh Pathak
The process was fast, easy but car wasn’t vacuumed.
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May 2023 by Danny S.
Brady was so helpful and kind he really made my mom feel comfortable renting a car. He answered all of our questions and was just such a light. We will definitely be renting here at Enterprise again in the future!
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April 2023 by Aaron Ritter
What happened to enterprises customer service?? None existent.
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April 2023 by Julie S.
I am so grateful to Enterprise and all the employees at this location as well as the one on Via Fabricante. I had never had such a bad accident that I needed a rental, so I had no idea what to expect. Little did I know, my car would take 5 months to repair. Enterprise worked with my insurance and made everything super easy for me. When my insurance benefit ran out, Enterprise made sure I got the best rate. Everything was explained to me, there were no hidden fees, no surprises. The cars I drove were all well maintained and clean. Did I mention how friendly and helpful literally every employee I interacted with was? I would especially like to acknowledge Jenna, I believe she is a manager. If she's not, she should be! Her friendliness and attention to detail are second to none. Renting a car through Enterprise was the easiest part of being in a car accident. Thank you so much!
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March 2023 by NASER AJAJ
Great customer services, Sam is a great help all the time
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March 2023 by Virginia S.
This is 3rd time since January that I have posted review because Enterprise refuses to follow through with reimbursement. Each time i have expressed my concern, Enterprise assigns to a customer service rep, who acknowledges but then refuses to respond to. inquiries. Will Enterprise again acknowledge, assign to a new customer service rep and then do nothing?
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March 2023 by Wong S.
It's my first time renting a car in this location. Big thanks to Gabriel!! He is such a great help! At first when my car got hit, I took my car to the repair shop, caliper collision down the street (less than a mile from enterprise). The staff picked me up from the repair shop and rented a car! The service is so fast and helpful that when I just finished turning in my car for repair, the staff is already there. I understand there is a car shortage and I was introduced to a Nissan versa. The car is a 3 year old car but without armrest. Personally, I cannot drive a car without armrest. Gabriel was able to help me out, he gave me a new Kia soul for rental. This enterprise is very understanding and friendly. The staffs are like friends like they are trying to help you out as fast and understand my needs! I 110% recommend this place.
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January 2023 by Bryan L.
Service is excellent. I rented a very high end SUV, I got a very good deal. Shannon is very helpful I will go back again.
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January 2023 by Stevan Raosavljevic
Nice office and personal. Close to my home as well. Will definitely come back when needed another rental.
