-
April 2024 by priyanka jain
My teen boy had his haircut at Lake Forest location. Stylist did a very good job. She didnt only do her job well but she was nice, kind and accommodating. Loved the ambience. Owner of the salon was present at the time of our visit she was very warm and welcoming. She answered all my questions about hair coloring and had her stylist answer my questions about product etc. i am excited to go back and have my hair colored with their advanced no harsh chemicals color machine.
-
April 2024 by SIDDHANT WATWANI
From the moment I walked into this Fantastic Sams, I knew I was in for a treat. The ambiance of the salon blends contemporary chic with a welcoming atmosphere, making it the perfect escape from the hustle and bustle of everyday life. The staff greeted me with warm smiles, and the decor was immaculate, featuring stylish, comfortable seating and an impressive product display. The owner was also there. She talked to me about my hair and gave me suggestions based on my questions and preferences during the short 5 minute wait before I could get my haircut. The short wait was wonderful and it was nice to see the owner's level of involvement. Usually, franchisees are not so present.The highlight of my visit was my appointment with Hayley. It's not every day you find a stylist who truly listens and understands your hair needs, but Hayley did just that. She took the time to discuss my preferences, assess my hair type, and offer professional advice on how to achieve the best look. Her friendly demeanor and expert skills made the experience enjoyable and relaxing.Hayley worked magic on my hair, transforming my look with precision and care. Whether it was her expert handling of scissors or her mastery with the styling tools, every move she made was calculated to perfection. The end result was nothing short of spectacular, leaving me with a fresh, vibrant look that exceeded my expectations.Moreover, the salon offers a wide range of services, from cutting-edge hair treatments to innovative styling techniques, ensuring there's something for everyone. Their commitment to using high-quality products and staying updated with the latest trends is evident in the excellent results they deliver.I walked out feeling rejuvenated and confident, thanks to Hayley's exceptional service and the overall professionalism of the salon. I highly recommend Hayley and this particular Fantastic Sams franchise to anyone looking to elevate their hair game. Don't go to just any Fantastic Sams, go to this one. Their dedication to customer satisfaction and superior service makes them a standout choice in the beauty industry.If you're seeking a transformation or just a touch-up, do yourself a favor and book an appointment here. It's not just a haircut, it is an experience!
-
April 2024 by Dezaray Gomez
Technicals: I didnt have to wait long bc it’s not A super crowded plaza that gets heavily saturated. The facility was immaculately clean. the price is to scale with the market. Greatest part about scheduling with this company was that they send you a text reminder, which is helpful because I had to step away for an errand.Personals: I ended up loving my time with my stylist because she was personable and open to connect during our service where the time flew, versus feeling awkward, and just like a ‘number’. Definitely will go back!
-
April 2024 by Camryn
Sally did such an amazing job on my boyfriends hair it was exactly what he wanted we will definitely be back to see her!
-
April 2024 by Nupamz
Well-maintained beautiful salon with experienced Stylists. ?
-
March 2024 by Salvatore Viviano Jr
UPDATE: Communication with the store owner went excellent. Their reply and quickness went above and beyond as they went out of their way to solve the initial issue which was related to refunds. Thank you. Good customer service is something we are seeing less of these days, but this store is superb in regards to customer service. And again, I have to emphasize that they went above and beyond._______ORIGINAL REVIEW:Had an appointment here a little under a month ago. A simple conditioner and shampoo treatment for my hair aswell with a short trim.Pricing aside and what could've been done for much cheaper at a local salon, I had also been pressured into buying a shampoo, conditioner and volumizing treatment kit.While everything besides the pricing went well (the stylist was nice, I didn't need an appointment for that afternoon, and the place was clean) a big issue was when I showed up to make a return of said products I had purchased at the time.The same stylist was there when I had showed up to make the returns. She was unsure of the return policy of the store and eventually just blurted out "its maybe 1 week after purchase" after I had shown the receipt which had no return policy statement on it, and informed that the fantastic Sam's website does not have any return policy statements listed for hair care products either.These hair care products I wanted to return were unopened and unused. The reasoning for my return was because as I was suffering from horrible psoriasis, I had since shaved my head after my initial first visit and no longer needed these products. And while it was rather rude that the stylist told me "Well why didn't you use them since" there should not be a reason to return something if it is unopened and unused. Stores in California generally have a 30 day return policy.
-
March 2024 by TJ Button
Amazing! Great Staff and owners.
-
February 2024 by Omid Dianat
Very nice hair salon. Kind and welcoming. Sally is one of the best stylists I ever had.
-
January 2024 by Carlota Henry
Very classy, new, clean & orderly hair salon in our neighborhood! Fay & Haley made it easy to get my hair done just as I wanted.
-
January 2024 by Rebecca Haas-Bates
I messed up my hair with my own trim and thankfully Sally did a wonderful job. I went in feeling old and frumpy and left feeling super happy and loving my hair. Thank you Sally!! See you again in a few weeks!!!
-
December 2023 by satya sandeep
It was a excellent hair cut done by sally and very friendly staff with a good environment.
-
December 2023 by Nina Petch
Made an appointment a few days prior and went in.. only to be told my name wasn't on the list. The only lady at salon was also being dismissive toward me so I just left.
-
December 2023 by Jane D.
Sally did a great job with my haircut. She has been cutting my hair for about 5 years. Salon has a nice atmosphere. Recommend!
-
December 2023 by Ramy Temraz
Got a haircut for my 5 year old son with Sally.. She did an amazing job amd I highly recommend her!
-
December 2023 by G P Singh
WOW!!! These people deliver outstanding world-class customer service. Haily (sorry if I got your name wrong) did a wonderful job doing my haircut. Wonderful products. Positive talks. They offer you water and give you very welcoming hospitality that you feel like home coming. I met the owner, and she is a true humbke human being. I not only felt enlightened but blessed coming here. BEST IN THE TOWN. Don't miss to visit at least once, and then you will go there forever. Stay Blessed.?
