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February 2024 by Stella Marie Renfrew
Nice branded items slightly used at a reasonable price.
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January 2024 by Gloria A.
Staff is super nice. They employ adults with special needs to help interact with the community. I love Finders Keepers which is the upscale store next door.:)
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January 2024 by Bonnie M.
They are amazing! So helpful, handy, and quick. Considerate and accommodating for all the things that need to be rehomed.
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January 2024 by Aalia S.
Although this thrift store is small, they have a lot of clothes, shoes, purses, and home goods. I have found numerous great clothing, items and shoes. A lot of great name brands are right on the sales floor. Next door, they have a more upscale thrift store that carries exclusively name brands and nice furniture. I like the value and the hunt!
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December 2023 by T K
Lots of great stuff here and the staff is awesome too.
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November 2023 by Francis Healey
The people are nice.
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November 2023 by Leslie Judd
He had a lot of things Halloween costumes lots of shoes Christmas stuff already You got to love a Goodwill store and this one was small but it was chock full of stuff
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October 2023 by Samuel R.
I forgot I was in Lake Forest for a second because the prices were so high, I felt like I got transported to a vintage store in San Francisco. The whole point of good will is finding good deals; How does that work when you guys mark up the pricing of the cool and good stuff, defeating the whole purpose of your organization. Stupid store. Just go to Ross and buy things that are brand new for the same price.
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October 2023 by Warren I.
I came in as they opened at 9am on Wednesday 10-04-2023. Looking for a portable walking cane for my dw. Good news I found exactly what I was looking for and it was brand new. Staff very helpful and friendly. The store was clean and the layout orderly. I will return again.
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September 2023 by Stefanie Dolas,DDS.
I had a terrible experience in this Goodwill, I found a decent looking wallet that was in a bin that most of them were priced for less than $10 . When I checked out , an older lady adorned in fancy clothes and fancy jewelry told me this wallet would cost 3 times of what was ticketed. I was so shocked. They got these items for free and now upcharged them like new items in a fancy department store. I detested and told her she has to sell to me at the marked price in this wallet and she told me in her raised voice that she does not have to and if I want to purchase this wallet, I will have to pay the inflated price that she just quoted. This is so crazy and ridiculous of her. I will never return to this thrift store. They overpriced the items that they got for free and are so rude to their customers.
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September 2023 by Stefanie D.
I had a terrible experience in this Goodwill, I found a decent looking wallet that was in a bin that most of them were priced for less than $10 . When I checked out , an older lady adorned in fancy clothes and fancy jewelry told me this wallet would cost 3 times of what was ticketed. I was so shocked. They got these items for free and now upcharged them like new items in a fancy department store. I detested and told her she has to sell to me at the marked price in this wallet and she told me in her raised voice that she does not have to and if I want to purchase this wallet, I will have to pay the inflated price that she just quoted. This is so crazy and ridiculous of her. I will never return to this thrift store. They overpriced the items that they got for free and are so rude to their customers.
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September 2023 by H Serene Warren
I love giving 5 stars and a good review. Unfortunately, that’s not possible for this Goodwill. The clothes were not organized by size. They have the size markers on the racks but the clothes were not hung accordingly. That was frustrating and I had to walk away. I went to the home goods area and many items were not priced! This has got to be a management issue, other goodwills are much much better than this.
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August 2023 by Nelson Miranda
Lots of good employees and managers that really care . Truly hard workers and eveyone it’s dedicated to keep up with this place , there’s a lot going on .I volunteered at this place and it’s been amazing to see the work in the background to operate this massive retail store and warehouse .
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July 2023 by Maggie Eng
Whoever works on the pricing needs to be trained again . Most of the donated food items are overpriced. Discounted retail outlet such as Ross , Marshall, Burlington.. offers better prices and brand new items . Good will needs to review their pricing structure to be aligned their own mission .
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May 2023 by Jason Nicholas
I haber never seen a more beautiful spectacle of a Goodwill in all my days! Wow. So in OC.. y’all are built different. Tons of great options. Great service and super clean!! How can you make all Goodwills like this??
