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March 2024 by Patrick H.
Quality tools at great prices. Big selection. The salespeople are very helpful and knowledgeable.
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March 2024 by CGene R.
After many emails and phone calls, Tech support helped with the My Cam app... I did not have to pay...iPhone camera is back online.
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February 2024 by David E.
They may not have everything you need but they have the majority of it I believe. And their pricing is great between specials, coupons and more. I planned on painting some old cast iron dumbbells over the weekend and they had everything I needed except the spray paint. The Gerson disposable paint respirator mask was fantastic. It protected me from the harmful fumes and was very easy to use and simple as pie. Four coats later I may not have brand new dumbbells but they look great and will display much better on the heavy duty quality rack I bought. I will definitely add them to my Home Depot shopping list but I will start at Harbor and settle for Home Depot when I must.
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February 2024 by M M
Great selection and service
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February 2024 by Sandra L.
I come to Harbor Freight Tools when I'm looking to save money on tools. Honestly, their value priced tools aren't bad. But hey, take that with a grain of salt because there are just some tools that aren't worth the value when reliability is something you must have for your project. Service is pretty good. My questions were always answered by the workers here. One thing I find kind of annoying is that their website may say something is in stock, but it actually isn't. So, always verify stock availability by calling them before making the drive out to the store.
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February 2024 by James
Lots of small power tools for light duty use. Also quite a good variety of other inexpensive tools.
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January 2024 by James W.
Harbor Freight more like fraud and stealing! 30 day return policy with a $100 restocking fee.. that's seriously wrong! No one mentioned a restocking fee if the product didn't work as advertised. Some fine line bullshit! Stealing the American dream one dollar at time! I will not support this establishment.
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January 2024 by Sydney C.
Harbor Freight? More like Harbor Fraud. I ordered an item online because it was not in stock at this location, where I shop. The item had arrived broken in the box. The representative said to return it to the local store and I would be refunded the full purchase price, taxes, and shipping. I returned the item with the shipping label and invoice on the original box. The clerk first asked me what was wrong with the item and I showed him the broken part. Two sales clerks stood together whispering to each other about how to handle my return. There was quite a discussion about it. There was some discussion about manually entering the amount. It concerned me that they would have to manually enter the amount with everything I had given them, including the order number when they had asked for it. I heard part of what they said and there was some question about the shipping expense, but because they were whispering, I only heard a little. I asked if there was any problem and I was advised at that time that there wasn't, and that I would receive my full refund. I then specifically asked about the shipping cost. Only then was I told I would not be refunded the shipping. I told them what the service representative had told me. They repeated that they could not refund shipping. At my request they called for the manager. He came up and gruffly said that there was no way for him to give a refund for shipping because there was no way to key that into the register. He dramatically gestured pushing invisible keys in space over the keyboard. I called the customer service number and their solution was to refund the shipping to me from their end. The cash register clerk then processed my refund without the shipping, but when I looked at the combined total amount I was being refunded, it didn't add up. I was still being shorted.. I spoke to the manager, but it was his position that he had over-refunded me. It was an outrageous thing to say. Now, as an aside, later, when the young woman was helping me further, I heard him repeat the exact same statement when a different cashier came up to him about a discrepancy in the amount of a refund someone else wanted. It was so comical to hear him say the same thing concerning someone else's refund discrepancy, I almost laughed. I realized his attitude towards refunds; be gruff, act annoyed, be domineering, and then tell the customer they've been OVER-refunded. But to get back to when I was talking to him, I told him the numbers didn't add up. I did not receive my full refund, even if they were applying a 20% restocking fee. He said that I had a problem with "Harbor Freight" and he gestured up into space, "not THIS HARBOR FREIGHT STORE" and he gestured down with his hands in the shape of a box around himself. I explained that I did not see that this Harbor Freight store was different than the Harbor Freight that had taken my money for the purchase. He asked how much I had paid and I told him and showed him the email showing my order. He became angry and said that I had not shown the receipt before. I explained I had given everything that was asked for including the order number. The store manager gave a dramatic huff and sigh and passed me off to the female clerk and said to give those things to her, and in particular the receipt. I was holding the refund receipt in my hand at that time and I said that this was the refund receipt, not the original sales receipt because I had ordered it online. He said in a condescending tone that he "had stated clearly and confidently" what I was to take to the sales clerk and then he turned his back on me and began to stomp off. I had had it at that point. As he walked away I said that I agreed he had stated it "clearly and confidently," but his "confidence" did not mean that he was correct. That brought him back quickly. He said that I had been "explosive" since the moment I came in the store. His tone was angry, and customers were turning to look at him. I told him that he had not be
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December 2023 by Kenneth Kraft
Little difficult to get to, heads up on the parking. As I walked in the manager Matt addressed my issue immediately and knew exactly where everything in the store was that I needed. Highly recommend
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December 2023 by Serge Petrik
Charged me 20% for restocking fee when the product did not work
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November 2023 by Kjell Maack
It's harbor freight. Great in store customer service. The product is exactly what it says it is. It's just not that well made if you're going to go there don't expect the tool to last a lifetime. They are a use a couple times and throw away type. Or pay the extra couple bucks and get the warranty cuz you will need it. As long as you know that going in you won't be disappointed
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November 2023 by Steve Y.
Their customer service sucks. Clerks are rude. You get no responce when you post complaints.
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November 2023 by Robert P.
I delivered the product from the port for this harbor freight for about a year, year an half - never knew this is how it was sold. I've been to one other store for a few things once an that was fine in the IE. The people who work here are really hit an miss - its sort of bizarre. I find with the exception of the older gentlemen a few go out of their way to make things weird. Anyway, uhm, yaaaaa :D really good prices though :X an I mean considering what I was paid to deliver it, I would sure hope so.
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October 2023 by Dennis W.
They charged an $18 restocking fee for a $89 electric power washer that I returned the day after purchase because I could not assemble it because the wand and hose connection parts were defective. Burned once Never again!
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September 2023 by Believe It
Always a fun place for me! So much I can create fix build ect....great prices!!!!!
