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April 2024 by Victor Garcia (garsot6653)
NG They eliminate plates and provide cardboard trays, you don't want to put your food on the trays.
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March 2024 by Thee One Saint
Good food. Need to put some lighting outside because it’s dark at the entrance of kfc.
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December 2023 by Javier Fierros
Bathrooms smell really
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November 2023 by Jamal Brown
I was surprised when I walked in and all the women were topless. I said what kind of KFC is this? The manager said there promoting butter milk breast and corporate thought topless ladies would be a great campaign. Best chicken and breast ever. Thank you
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November 2023 by Miguel Salazar
I had to wait 14 minutes for a pot pie, then when i went inside for 2 biskets they had this wieird atitude with me. I love KFC but i just fell bad for the service i had...I have never had thid type of service at this location.Trabuco and bake store.
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November 2023 by Craig Takata
Fountain drinks were weak. Asked about it at counter. Server got ice tea and Mtn Dew from drive-thru side. Mtn Dew was still weak. Asked for manager and never came out. Huge fan of Kentucky Fried Chicken and Pepsi products and I am disappointed in this visit for the customer service. 2023-11-18, Ticket #3520, 11:04 AM. Two chicken sandwich combos for carry out.
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September 2023 by Matthew D.
Normally this KFC is pretty decent in terms of quality of product and service, but this time was DEFINITELY an acute exception!Last week I visited this location at night, sometime after nine. I utilized the drive-thru. There were only two cars ahead of me. After ordering and pulling up behind the car in front of me, I sat there for what seemed like an eternity. It must have been ten minutes at least which, for a drive-thru, is a ridiculously long time to wait. Though partially obstructed, I could still see that the hold-up was somehow due to the car at the window. I continued to wait but finally lost my patience and, as there was still no one behind me at this point, proceeded to back out of the drive-thru and left. As I passed by the speaker, the drone in the window hit me with a generic "May I help you?", which I thought was some nice comic irony.The way that I look at it is that, regardless of what the car at the window ordered, they STILL took WAY too long to fill it. Also, as is the case at other fast-food establishments, if they were servicing a car for an inordinately long period of time, they should have told that person to pull around to the front and park, and that when their order was complete, they would bring it out to them, thereby NOT inconveniencing all the other cars.Like I said, usually this place is pretty good, but that day it was atrocious. So if you ever visit the drive-thru, beware.....
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September 2023 by Jeff W.
KFC in Lake Forest is one of the most consistent fast food locations in the area. The 8-piece bucket of chicken for $10 is a great deal, and it comes with a choice of dark or variety. The chicken is extra crispy and flavorful, and it is a satisfying meal.The 10-piece chicken nugget for $5 is also a good deal, but the nuggets are on the small side. They are still crispy and flavorful, but they may not be enough to fill you up.The KFC mobile app is convenient and allows you to schedule a pickup time ahead of time. This is a great option if you are short on time or if you want to avoid the in-store line. I have found that this location is usually on time with their pickup times.Overall, the food is always good, and the service is usually friendly. I would definitely recommend this restaurant to anyone looking for a quick and affordable meal.
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August 2023 by Donna Lopez
For whatever reason when I ordered online it didn't go through so I pulled over and ordered again. Then drove up and got my food.
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August 2023 by Arshia H
Some employees can speak English , but some can't and are unable to understand simple English.The food is oily in compare to othe rbranches,but some other employees try to help.
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August 2023 by Kayla P.
My soda had 2 dead ants in my soda. Service was fine, but this is just absolutely disgusting.
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July 2023 by Nat M.
Ordered some Kentucky last night. Original flavor, Dark meat. Hit the spot. Only thing is that they put too much drumsticks and almost no thighs.
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June 2023 by Meghan Sullivan
Good food, rude service. It wouldn’t kill these people to pretend they like their job a little. Went in for pick up and when I asked nicely if the order was mine the cashier rudely responded “ I don’t know check the name”. Well okay ?
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June 2023 by Michael Scott
The location was clean, the food was hot and yummy. I had the spicy chicken sandwich meal, which came with the secret recipe fries. Very tasty.
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June 2023 by Victor H
Got there right before closing and they pretended that thru couldn’t hear me in the drive through. Even turned the lights out on me. AVOID?
