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November 2023 by Beth Fuller
I just received a shipment of furniture from my mother's estate in San Juan Capistrano, which was picked up and packed by Navis, consisting of two pictures, a desk, a side chair, two end tables and one unique dolphin-themed side table with a separate glass top. Shipping was handled by another company, and delivery to my home in Medford, MA by yet another company.Every single item arrived in perfect condition! The packing job was a wonder to gaze upon - I am without words to describe how beautifully, how carefully, how wonderfully wrapped and securely braced each item was in its own box. I was truly awestruck. What skill!My parents were moved every year or two by the United States Marine Corps, for 25 years. I cannot tell you how many of their lovely things (and as kids, our very favorite toys!) were damaged or lost by busy harried movers, stuck on trucks moving other families, dropped off to other families as part of the consolidated freight services then used. Every move meant more loss. If only we had had access to your services!!!Thank you. I looked at that desk in my home and saw my mother as a very young mother, writing notes to her mother or letters to other friends scattered across the country. For 70 years, that desk managed to travel from coast to coast several times, finally resting here, its final cross country trip, but this time, sheltered in its own box. I will love it and never move it again!Thank you - I know you do this every day and have for a very long time, but this meant everything to me.
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October 2023 by Kirk Allen
Great service. Alan was very helpful and got everything right even the delivery got there when expected and everything made it in great shape.
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August 2023 by Kathleen Allen
We needed to move our mom's lifelong artwork & keepsakes from CA to CO. Luckily we found Alan & his Navis team. They are simply AMAZING! Their customer service far exceeded our expectations! Their process is thorough, professional and AWESOME! Mom's valuables arrived in mint condition! The materials they use to ship items is of the highest quality. And their service is priced right.If you want valuable items shipped and piece of mind that they will get there in perfect condition.....call Alan Moore & His team at Navis!!!!Kath
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July 2023 by Lorna Tirman
Everything went well from the first call to get information and a quote to the pick up and delivery. I would definitely recommend using this shipping company!I will be using them if I ever need to move furniture again. The customer service was truly the best you can find. They answered the phone right away every time I called with a question or update. Thank you to Alan and his entire team who helped me get my furniture moved quickly and efficiently with making sure it was professionally packed so nothing was damaged. Thank you !
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May 2023 by Marina Perren
Im so glad to have found Navis for my art shipping needs. Alan Moore is very kind and professional, so are his employees who, very careful and caring, picked up my painting to be delivered to Canada. My painting arrived to destination and Im very pleased. I recommend ???
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April 2023 by Marina Brown-Bochicchio
Alan was professional, very easy to work with and performed the packing and shipping of our large family chair just as he described. The chair arrived cross country in excellent condition shipped with SAIS. We highly recommend Alan and Navis packing and shipping.
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November 2022 by Chase Bourke
Five star service! We sent ~10 large paintings from MD to CA. Team was professional and had positive attitudes, as well as strong attention to detail.
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October 2022 by Jan Neutz
Exceptional service! Alan made everything so much easier than I thought possible! He gave me all my needed info over the phone and was gracious and professional when I delivered my boxes for shipping. He made the options easy to understand and everything was shipped and delivered much faster than I thought possible. We used Navis Pack & Ship a few years back and they were our first choice again because of our past experience with them and they did not disappoint! Make Navis your first choice, you won't be sorry. Thank you Alan for making it all so much easier and affordable than we thought possible.
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October 2022 by ethan clark
The Navis team has been amazing from start to finish. They have more than superseded my needs and expectations. Would definitely recommend them and use them again.
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August 2022 by Rich Spence
Alan Moore and Navis Pack and Ship was very responsive and expertly packed and shipped our antique furniture, which arrived in Harrison, Ohio without a scratch or bonk. We appreciate their effort and experience.
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August 2022 by Carrol Virus
Navis Pack and Ship will provide “White Glove” treatment for your valuables and precious cargo. They did an outstanding job for us, shippingInherited Art work from San Clemente, CA to STL.They are efficient and professional in every step of the way! They provide tracking and delivery info for your valuables.I can’t say enough about the services Navis Pack and Ship provided…they get a 10 in my book.Ron & Carrol Virus
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August 2022 by Fleur Wright
Our shipment was handled quickly and professionally. Thank you for your responsiveness and excellent service. If we need shipping again, we will certainly call on Navis.
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August 2022 by Jamie M.
This guy packs your shipment and then contracts someone else to deliver it. That's fine until something goes wrong. His contractor did not call the recipient, my daughter, and left a 300 lbs package in the carport of the neighbor. When I called Alan Moore of Navis he seemed genuinely concerned. Alan said they would not go back and move the package. He called his contractor. They told him they would go back and take the package away and then call my daughter to schedule delivery. What? He then began to lecture me, quite rudely, about my contract being curbside delivery. I didn't expect them to break down the package and carry it inside, but to leave it in a carport and not contact the recipient is just bulls..t. All I requested Navis and Alan Moore to do was go and move the pallet out of the neighbors carport. Apparently that caused great consternation for Alan and his contracted shipper. A company is only as good as it's ability to correct their errors. This guy does not have the ability to fix his screw up.
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July 2022 by Robert J Guttag
My hat goes off to Alan & his staff for a most amazing experience. From start to finish Alan was on top of everything. Not only was he quick to personally answer his phone but was incredibly prompt in answering all my questions. His white glove service was top notch. He picked up for me 2 sculptures, packed & shipped them from Southern California to South Florida. He kept me informed on the status of the delivery without my even having to ask. Both items arrived in perfect condition. I would never consider using anyone else based on his extremely high level of service & communication. I cannot thank Alan enough!
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July 2022 by Merrill Bergs
I have used navis pack & ship two times, shipping cross country and each time the delivery was on time and in perfect condition.I well not hesitate using them over And over.Thanks, Alan
