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April 2024 by Raydeen Timpano
Nelson North American was a great company to work with. They took pride and care in wrapping our furniture. They took pride and wrapping doorways and put paper on our floors so that it wouldn’t get scratched. Unfortunately, we did have a little damage to our patio set, which we are hoping to be able to have a claim against it, a few broken items in the shipment, but that would be expected I guess. The trucker was a pleasure to work with and all his helpers were very respectful. I would definitely suggest using This company to my family and friends. Their prices were very reasonable Compared to other moving companies. What we greatly appreciated was the estimated weight of the shipment was lower than the actual weight but with a price guarantee we did not pay one penny more. Thank u. I will let u know how the damage claim works out.
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March 2024 by Steve Worthington
Just had a move from California to Idaho and it was a great experience. The movers were very careful and although I haven't unpacked it all it seems is great shape. They were friendly and professional and really cared for out furniture.
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January 2024 by Sushma Rao
1. Movers were 6 hours late2. Sent one male and female mover who Refused to move heavy items upstairs3. Insurance company they use is fraud. They will find every loophole to get out of paying valid claimsPoor service. Don’t use them.
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December 2023 by Charles Simmons
Pedro the driver and his second seat driver were excellent. They removed all the stress of moving. If I move again I will definitely call and ask for Pedro to move me.
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October 2023 by Mary Lindberg
I would like to say that I highly recommend this company. I had the best service and they were so friendly. I couldn’t have asked for anything better. My move was very well organized and professional. I felt that all my needs were met and they did it with a smile. Thank you for making my move stress free.
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October 2023 by Todd Shupenia
Overall I had great experience with this moving company. I worked with Gregg from the start who was very helpful and accommodating through the moving process. Thank you again and highly recommend their services.
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August 2023 by Scott Sanford
The entire moving experience was great. After hearing many moving horror stories from friends I got quite from the top 3 national chains. North American Van Lines had the best quote and gave a guaranteed rate. The communication was excellent throughout the process. I missed a call at one point and they sent me a text and email to make sure they got a hold of me. The movers where all friendly and respectful and really took care to make sure our stuff was protected as well as possible.It was a big interstate move, so there was some minor damage. They encouraged me to file a claim for it, instead of denying it or blowing it off like I have heard other companies do.Overall, very impressed with the whole process. I hope I don't have to move again, but I will definitely use them if I do.
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August 2023 by Angela Meyer
The team from California, the driver and helpers were very professional and helpful during our move. Lots of care was provided to our belongings and minimal damage was done.
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June 2023 by Mark Denning
The crew did a great job of taking care of our furniture as well as all the loading and unloading.
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April 2023 by Lynette Kellum
The people in the office were very responsible and responsive. The price was very good. I had them pack for me also and the packing and wrapping kept everything safe. Although it was sometimes interesting the things that got put together in a box.The loaders were fast and efficient although didn’t listen to my instruction on certain items and had to repack them. Would have liked a little more communication between the driver and myself as to delivery time and day..
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April 2023 by Paul Liu
Excellent move move team - Jay and Martin. Punctual, energetic move team. Good communication made my move with 2 pickup sites to deliver to my home in Las Vegas, proceeded very smoothly.
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April 2023 by Sandy Smith
My move was a breeze from their estimate, to loading & unloading, storage in between, & communicating with me during the entire process. Professional and yet also personally caring about my belongings. I would recommend them over & over again.
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March 2023 by Mike Hough
We are very pleased. Our move went great and the guys were very professional. Thanks.
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February 2023 by Rick Louie
Great service. Very accurate estimate! Really appreciate that! Driver Martin always kept in touch and was super helpful. Price was better than most all companies. Easy to contact them. They’ll be my first and only choice if I ever move again. Would recommend to my friends too.
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January 2023 by Wendell Clark
We were extremely satisfied with North American Lake Forest during the whole moving process. From the first visit to survey to the delivery at our new home everything was done. Al of our questions were answered quickly and clearly. Our driver called several times on both ends of the move to make sure we knew what to expect. And everything was done on the schedule promised. Highly recommend this company.
