O'Reilly Auto Parts Store #4927 in Lake Forest, California, offers a wide range of auto parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, and Check Engine light testing. The store also resurfaces brake rotors and drums, and features a free Loaner Tool program for specialized tools, with a refundable deposit. Customers appreciate the friendly and knowledgeable staff, including employees like Hawke, Rami, and Kevin, who go above and beyond to assist with questions and repairs. Many customers highlight the excellent customer service they received, noting how staff members are welcoming, helpful, and genuinely interested in solving their problems. For instance, one customer mentioned that Hawke quickly identified a simple fix for their Check Engine light, while Rami tested and replaced a dead car battery efficiently. Others praised Kevin and Hawke at a different location for their thorough help with brake and tail light issues, checking fuses and troubleshooting effectively. Overall, customers feel confident in the quality of products and service at this O'Reilly Auto Parts store, often choosing to visit in person rather than online thanks to the helpful staff and reliable assistance. With over 6,000 locations nationwide, O'Reilly Auto Parts remains a trusted choice for auto parts and expert service.
The staff has always been helpful and goes beyond just service as in helping me put on the windshield wipers or replacing Lightbulbs. I recommend them highly, particularly Damian for going above and beyond!!!
July 2026
Helpful and knowledgeable staff. I can usually find what I need.
January 2026
I converted over to O'Reilly's from Autozone because they have great customer service and more inventory.
