Ralphs is a neighborhood grocery store offering thousands of quality food and household products, from fresh produce and meats to dairy and home goods. It is described as a one-stop shop for savings. The Lake Forest location is noted for being well-organized, well-lit, and kept nice and clean, with an easy way around the store. Customers report never really having a problem there, with okay prices and visible savings for rewards members. The staff receive frequent praise. The evening staff are called amazing, always pleasant, helpful, and thoughtful. Specific departments shine, with mentions of an exceptional and friendly deli worker. Customer service is often highlighted as impeccable, with staff members being responsive, kind, and going above and beyond to address issues, such as with the order online and deliver to car service. While that service has greatly improved, it can occasionally be hit or miss. The store is appreciated as a reliable weekly visit with lots of available parking.
