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March 2024 by J C
I usually know what I'm looking for when I go in, but this time, my friend picked out colors and asked the associate's opinion. She was friendly and helpful.
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December 2023 by Maria Sanson
great customer service, I never had a problem.
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July 2023 by Brooke S.
Do not recommend if I could give zero stars I would. I picked up a product and bought it online for same day/in store pick up and when I was in store I saw the same product for significantly cheaper (on sale). they didn't match price for it.
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June 2023 by Taylor K.
Poor customer service and knowledge of the products they sale. They also do not inform their customers when products are final sale prior to your purchase which is highly inconvenient and deceiving.
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April 2023 by Brisa A.
I purchases an online store pickup 30 minutes before they closed while i was on my way there, the email said that my order would be ready in 2 hours. it was 730 at the time and they closed at 8. I decided to go in the store to try and sort out this mess. The lady told me i couldn't just grab the stuff i ordered online and that i would have to repurchase. I showed her the email i got with the products i ordered. she grabbed the items and gave me an 8oz developer instead of 16oz. i payed less than what i ordered online but it's not what i wanted, this was my first time so everything that i feared would go wrong, went wrong. yes this my also be my fault for not checking the items but i really didn't expect this to happen. hopefully i can sort this out, but i cant even cancel my online pickup order. When i arrived home (not even 5 mins after i left) i got an email saying my pickup order was ready. this is absolutely so annoying.
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February 2023 by Lucille C.
0 stars. This place is a joke lol. Went in and asked for clippers for a gift and was sold a finisher. When I went back in for an exchange, I was told I couldn't return the item, even for store credit. The employee said 'I understand what you mean, yes you were sold the wrong product, but there's nothing we can do.' $100 wasted.
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December 2022 by Aileen Schlissel-Lanch
I've been doing my own hair for decades but I won't use that junk over the counter from the supermarket. I always get some really good products and developer from Sally's and they have amazing specials.
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October 2022 by Martha S.
Lots of products!!!! Wow!!!! Lupita was soooo wonderful helping me today. First time customer and I was a bit overwhelmed with all the choices. The prices were way better than Amazon and I liked how I could see and read all the options in one place.
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May 2022 by Tony J.
May 31st 12:42 Second time we go here this week, and today was very different, the lady at the register was very kind and knowledgeable. I guess it's just inconsistent, because yesterday they were not as nice
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May 2022 by Sallys Sucks
The worst hair imaginable! Rude, racist, and ignorant. A few nice words to describe what the experience is like to shop here. Overpriced bad products expired products and the human hair they sell here is no way human hair it smells so bad after you wash it one time it's never the same, disgusting and horrible....WARNING.... do not buy here!
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May 2022 by Ken Welch
Great selection and helpful staff.
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March 2022 by Fara R.
This Sally store is the closest store to me but I don't shop there because there is no costumer greeting and no costumer service skills applies by the person/s who runs this store!
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January 2022 by Lisa Hillman
I needed some help picking a hair color to undo my blue hair error. Thank you to the young lady who helped me. Store is clean and had a great selection of products
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October 2021 by RB L
Fully stocked and quick. Aisles are crammed for one person to pass through, but clean.
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July 2021 by Jen C.
I needed some toner because my balayage has been getting a little brassy. The girls here were so helpful in helping me decide what colors to use and which developer I would need. Things were clean and organized. The color I wanted wasn't it in stock and it looked like there were a few others that were low. Otherwise, a great place to pick up toners!
