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May 2024 by Brian Ploesser
Don in tech support needs to check his attitude, very unprofessional.
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May 2024 by James Leonhardt
First experience with team associated was very good, had a faulty part they made it right will def buy more cars in the future, highly recommend!
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December 2023 by Mathew Baca
Just got back in it after a long time and had a couple problems that they helped me right over the phone very pleased thx's..
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May 2023 by Aaron Cross
I want to say thank you Aldo those so much with help with understanding my reedy 1000 speed control appreciate it and everything else that you helped me with my b63 thanks for the great support thank you once again team associated
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May 2023 by Associated Electrics
This is to let you know that this location is closed as of 8/19/2019. The new location is 21062 Bake Pkwy, Lake Forest, CA 92630. This new location repairs Team Associated products, not sales. Sales are online or at hobby shops.
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February 2023 by Branded A.
ordered parts for my rc car and one arrived broken aster asking multiple times for a replacement I was told one was on its way. that was a month ago poor customer service should have gone with Losi lesson learned
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February 2022 by Rod and Tami Evens
I am in love with the 1/28 scale RC buggies and drag cars. We race them here in Iowa. I was able to get a remote from my local Hobby Town store. Only asked for a donation, being it was a spare one someone turned in. A week or so ago, I ask for a couple bushings and they helped me out. Thank you so so much. ALDO is a great guy. Lots of help. I only wish you would sell some parts of the 1/28 scale RC vehicles... Think about it...
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December 2021 by Cornie K.
They do not return your messages. They don't care. So sad. I have sent many messages, poor customer service. They don't offer full benefits to the workers. No dental, vision, college, long or short term benefits, not much. A few good people are stuck working there because they don't have college or know the right people. Sorry sad but true, Run when you can don't use them RUN when you can. A lot better businesses out there to deal with.
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October 2021 by Eric Cantona
Never ever buy anything from them! Their remotes stop working and after that they tell you that they don't sell replacements!?!?! Like the ones for MT28.Yes, you read that right. If your remote does not work, for whatever reason, you will need to by a new toy with new remote (and probably still not gonna be able to use your previous one)And horrible treatment too. To my inquiry about it I was answered simply: "We don't sell remotes separately".No other options mentioned, no response for a second email that I send asking if other remotes would work on this one...Just horrific company, management, manufacturer and experience.Now I even see that they used google to give themselves a five star rating. Wow! Just WOW!
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July 2021 by K C.
When you buy a faulty product/toy from them the nightmare just begins. Their customer service will reply to your email telling you that you have to go write another one... in a form, that as it turns out does not work. So back to square one, no one is taking care of your return, everyone is wasting your time and you are NOT getting your refund, let alone be issued a return label so you can actually return their cr#@py item. Don't bother phone them, as they don't pick up and the voicemail will tell you there is no more space in their voicemail box. After that? I actually managed to send (again) the email with the pictures and the order details which their d*** a** manager insists to be through a form that mostly does not work. Even though on their website they have an email address published for contact. The worst possible product purchase experience.
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July 2020 by Aaron Salais
Awesome products and customer service the staff is awesome
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February 2020 by NaderS Sedagt
These people never answer or open the door even at working hours. I was waiting outside for 45min at 2:45pm and nothing.
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September 2019 by Steve Husting
This is to let you know that this location is closed as of 8/19/2019. The new location is 21062 Bake Pkwy, Lake Forest, CA 92630. This new location does repairs of Team Associated products, not sales. Sales are online or at hobby shops.
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August 2019 by Robert Howard
I have recently gotten back into the hobby after over 20 years without a car... Bought a car based off of my old GOLD PAN RC10 and have been working on it and improving things. Don @ Team Associated is the best and a wealth of knowledge. I love my car and have bought 2 more since I got this first one 3 months ago.....
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June 2019 by rob ferello
Love building the kits.
