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January 2024 by Cheryl Knox
I was in a hit and run. No I wasn't in the wrong. Stopped by for an estimate the man said he had to wait for his wife. Yes, you could say I was scratching my head in what the heck? I just got out of the hospital so wasn't going to hang around for the man's wife. So I went down the street to the next body shop.. Hope his wife showed up. Welcome to Lake Isabella:)
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January 2024 by Preshgirl3314 C.
after the worst day ever precision helped fix my car and got me back home thank u so much u truly are a life saver great service lots of help got us back on road fast thanks again ! Sincerely Tan chevy trail blazer ;)
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November 2023 by kay noles
Go to this shop all the time, great service friendly people
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September 2023 by Brian Barger
I wasn't at Precision Automotive I was at Stewart's tires liked it
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May 2023 by Slonski Landscape
Wes and Carolyn do a great job. The shop is clean and organized, and they behave in a professional and courteous manor. They always communicate in regards to what is going on with my vehicles and perform the repairs properly. They go the extra mile for good customer service. They are not cheap, but I'm not either! No business owner can afford to be cheap with this inflation. They have always stood behind their work and seem to take real pride in what they do. They handle projects that are a pain in the neck that other shops are not willing to take on. Overall this shop is a class act.Services: Steering & suspension repair
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May 2023 by Donnie E. (Lone_Feather)
Rude staff wouldn't tell us what was actually wrong. The vehicle had to be taken back 4 times, and we're still not sure if the repair is properly done.
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April 2023 by Patricia “Palomino Patty” Davis
Again they had done an EXCELLENT JOB. The truck I just bought needed to be diagnosed and fixed so it could pass smog and they gotten fixed and passed smog. Excellent job with all they fixed with the trasmission.Thank you very much againThey check this truck out thoroughly.They were very honest on everything about my old 1976 Ford F150. Honesty is the best policy ever. They are polite and work with you with what they can.I will be going back to them for all of my automotive needs from now on. Thank you so much for wanting to take the time on my old truck.Services: Auto engine diagnostic
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March 2023 by Xiong Lor
Took my car there they work on my car change out 1 injector and 1 coil pack over charge me 1500 not recommended people
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January 2023 by Kate M.
I could have died! After they replaced my brakes, rotors, and lug nuts, my wheel almost fell off. Precision said my lug nuts need replacing so I agreed as safety is paramount for me. Driving home I noticed scraping sounds. At my first opportunity I headed back to Precision. I didn't make it. Pulled over. My wheel was hanging crooked, only one lug nut left. I had car towed to different garage. They found broken studs, both rear & right front tires loose. Incorrect lug nuts in all wheels. Lug nuts too long and contacted rotor before tightening on rim. Left front wheel needed to be replaced. Precision says they will only refund $600. They refuse to pay for the $80 tow, $165 of work at garage #2, or $260 for lost work, an out of pocket expense due to this debacle. Original bill was $1,338. My actual expenses are over $1000. Wes accused me of "trying to take advantage ". Both Wes and Carolyn blamed me for not noticing the sound and refusing their tow back to Precision. They never apologized.
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January 2023 by Monica C.
Great communication. Helpful and kind. Great customer service. I couldn't ask for two better people to have taken care of getting my son's car towed, off the grapevine of all places. Right place at the right time.
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January 2023 by Robert Thomas
awful job repairing ujoints. ruined my driveshaft. lied about other issues being the problem. cost me so far 3 weeks of work, due to my trk is now at the dealership so they can fix what WES made worse and damaged. could of killed my family if driveshaft came off while driving.. they wont provide thier insc companies info so i can file a claim.. they hang up on me when i call.never go there !!!Service: General repairs & maintenance
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December 2022 by Bruce C.
Precision automotive is the best place to get your repairs. Wes the owner, went way out of his way to help me through that trying time. Precision is a very friendly and efficient company they perform the repairs in record time and got me back on the road. I can't think of enough to say except... Thank you. You now have a customer for life This was a hit and run accident... If you've seen the gray Toyota below, please tell precision auto or the highway patrol... We don't have the license plate number... Thanks
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October 2022 by William W.
I rode my trike to vacation at Kernville for a couple of days. When I went out in the morning it would not start. Called AAA and a truck was sent from Precision to help. It quickly became clear I needed a new battery, not just battery service. They got a huge flatbed truck into the tiny parking area to load the trike. Meanwhile they called around to find a battery of the type I needed. They took my trike to their shop, first stopping at a nearby NAPA so I could get the battery. The battery was quickly installed and tested. They definitely went the extra mile to make sure we were taken care of.
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September 2022 by Todd Jackson
My car had a flat tire on interstate 5 on the grapevine 1:10 pm. It was well over 100 degrees and I was traveling with my wife and my two children(6 and 22 months old). AAA was called and they dispatched Edmonds towing who came and put us on a flat bed truck and literally left my family and I in the car while we were riding on the back on their flatbed. This was one of the most unsafe things I have ever seen. They towed us only 2/3 miles and left us stuck in Lebec , California. We were told that’s where they are leaving us and and they would come back for us later in the day. Well after an hour or two of sitting in the heat in a parking with my family and needed to desperately get my family back home. I called AAA back and asked why we weren’t being towed back home, they tell me the previous tow truck marked us as complete. So we then asked for another tow by Edmond’s or any company to get us home, and they refused to help us. After 7-8 calls to AAA and getting no help. My kids are in the car, my infant is sick and my back is basically thrown out because of being bounced around on the flatbed tow truck. It’s now well after 9:00 pm and I see a precision Automotive towing truck in the parking lot. I go over and ask if the can possibly help me and my family get home. Scott told me I have two call but let me see if I can reach dispatch and get someone to help you. He didn’t have to help but he went out of his way,(he was on his lunch) to help us. He didn’t have another truck in the area as he was from Lake Elizabeth(more than 70 miles away from Lebec). Well he told me, I have two calls to do but I will come back and tow you home no matter what time it is. He told he would be back in two hours and he came back for me in two hours. He kept his word, he was so pleasant and helpful. This man was a God send to me and my family. We were past the point of desperation. Scott you are the man and thank you for you help and generosity to help us. Precision Automotive deserves more than five stars for having a driver like Scott. He’s the kind of person anyone would want to have help them in a crisis.
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August 2022 by Kristy J.
The wife is super rude, and I went in right after having my car smogged at this place right down the street, I went in to get the codes (that were right on my smog print out) fixed so my car would pass smog. The lady was like "we can't take that smog we have to do our own smog" which cost like $80 and they said they'd have to do a diagnostic if I wanted to get any of those codes fixed and that would be extra 200-&-something-$$$$. So I opted to have my friend help me with fixing some of the codes. They won't even help you to put an O2 sensor on that that you bought from the exact place they buy their parts from... and for the same part I had purchased for $87 they wanted to charge me damn $200 for the part and labor. Someone referred me to Frankie at Kern River Automotive, and I don't go anywhere else, because they don't try to rip you off!