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February 2024 by Ocean
I've been with AAA for many years. Pleased with their car insurance & friendly services.
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January 2024 by Bruce R
After a year of working with the DMV trying to get my handicap placard and two applications with no response I went to AAA and walked out with my handicap placard Great people very long time
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January 2024 by Li Lee
I've been into the AAA Lakeport quite a few times to help my elderly father with his account. There's always one person that I feel like is quite unprofessional, has displayed an attitude, always dressed in pajamas/crocs which for an office setting I wouldn't expect that to be a standard and is very unprofessional. I'm always trying to avoid her as the person who helps me because her attitude, appearance and demeanor worsens every visit. Aside from this, the branch has helped me with a multitude of things and has resolved everything that I've needed help with.
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January 2024 by William Hawley
Always helpful
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December 2023 by Charity Hansen
Fast friendly quick service love this place very helpful and now sell full home security systems
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December 2023 by Landon Simon
Awesome customer service. In-house DMV without a long wait.
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September 2023 by Lynn
Disappointed when I called on hold 15 minutes then machine said leave your name and number we will call you back. Did not know my cell number not from here from Tuolumne County. Needed hours open was not on info.on website that I was on. Very friendly staff, opened door for my walker, dog friendly, thank you she's a service animal without her vest. Gave proper paperwork to me, explained what to fill out, what to have my brother fill out. Will be back tomorrow on Wednesday September 13, 2023.
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September 2023 by tim rogers
Best service. Fast and friendly. They know what they can and can't do. You're better off doing dmv business at dmv. Leave the insurance up to AAA
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September 2023 by Haywired 1112
Very helpful - AAA provides piece of mind whether you use it or not it's worth the yearly fee -
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July 2023 by helen dailey
They don't return our calls. Weeks after our bank requested our declaration page I finally had to send it myself. They need to work on customer service.
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July 2023 by Linda Bill
Nice people, fast service. I appreciate you all.
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May 2023 by Patricia quintero
Great service and the best price.
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April 2023 by justine breeden
Spoke with Amanda not sure if she is at this branch but entered in zip code and this is who answered. If you are her boss reading this she deserves a pay raise and a vacation!!! Was experiencing difficulties with obtaining my insurance card through email. She walked me through every step and waited on the line until she knew I had it. Very helpful and super nice on the phone! Thank you so much Amanda!
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March 2023 by Cori H.
I usually come to this location for my car's registration and AAA renewals. They are always very friendly and helpful.
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March 2023 by Tina Milberger
Had to drive several miles to get assistance with proof of insurance two different times. DMV still has me down as uninsured. Had to change insurance company to state farm
