AmeriGas Propane provides propane delivery and service. Many customers report very nice, professional, and friendly service from delivery drivers and office staff, who are described as knowledgeable, efficient, and quick to help. The levelized billing program is appreciated for making budgeting easier, and many find the text and email notifications to be convenient. The company is committed to health and safety, with online quote requests available. However, some customers express concerns about billing discrepancies and charges, with one report of an unexpected fee. There are also mentions of scheduled deliveries sometimes arriving a week late, which can cause anxiety despite an understanding of the reasons. Overall, the staff is credited with keeping residences safe and well-equipped.
Everything was good until I canceled service due to a move 5 days after the tank was filled & Amerigas won't refund me any of the $304. I guess the new owners got a full tank on me.
May 2024
No absolutely not. We have always paid our bill in advance and we were just billed $186 for a second delivery that we didn’t get and when we called and asked about this we were told it was a delivery then we were told it was a tank rental fee, so I am writing a letter to corporate Demanding to know what exactly were being... read full comment
March 2024
Our delivery person is always professional, friendly, and efficient. The office crew is quick to help and always listens too us. I love the levelized billing program. Makes budgeting so much easier.
