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December 2023 by Christopher Decker
I love the small feel to community first. When all the big banks pulled out of small towns they stayed.
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December 2023 by Shawn Paonessa
I used the app to apply to exchange my secured card for an unsecured card. It was surprisingly easy. I didn't expect s follow up call for a few days, they called me that afternoon for some follow-up and verification questions. I was told that a representative from the branch would be in touch with me, once again I thought it would be a few day, no, it was a few minutes. She asked a few more simple questions, made an appointment the next day and was willing to juggle her lunch around to accommodate me. She was professional, helpful, and kind. She explained everything to me, we signed papers and I was done! All in less than 2 days, and I will get my card and secured funds released in a few days.I couldn't be happier with the service I received.
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November 2023 by Lynne D.
the staff is friendly and Knowledgeable. We had some problems and got some extra charges added to our account, Which where are error. This fix the matter quickly and dropped all charges.
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October 2023 by debbie dias
Darcy R was great. It’s nice to have someone get us in and out. All of the employees are GREAT. It’s nice to see everyone so helpful when you come in. Thank you again Darcy for helping us out that day. ?
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October 2023 by Sandi Brennan
I went to get set up on the new digital banking and Darcy helped me with it. She’s great and makes it easy for me to understand. She is great and very smart and professional.
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October 2023 by teddy wiebe
Darcy is friendly, smart, understands the issue, and quickly moves and solves the problem. Thanks. I love Community First. You are great.
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September 2023 by T Dober
Great customer service experience, very knowledgeable service representative. Victor M explained the accounts with detail & made sure I had all of the information needed.
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August 2023 by eric souza
I've been going to community first since it was mendo lake credit union and had nothing but great experiences with them. All around great place to bank.
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August 2023 by Tim O'Meara
Darcy is awesome and made everything easy. Thanks Darcy!
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June 2023 by Jeff Lynch
I was recommended to bank with Community First Credit Union by several people. So I read the reviews and chose them over other Credit Unions in the area. They were impressive. From the moment you walk through the door with a pleasant greeting and a smile to the smooth friendly informative service from Victor on opening my account. I highly recommend them.
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May 2023 by Lizzie Alonso
Great service for a first timer and very friendly customer service, the person who helped me, Darcy was very nice and explained every question i had in great detail.
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May 2023 by Ko Kat
The ATM isn't available after 5pm. The ATM is there for convenience and so that I don't have to go in. There is a sign that says to use it during banking hours, BUT WHAT IF I'M NOT AVAILABLE TO COME UNTIL AFTER 5PM ???I find this extremely unprofessional and frankly disappointing for anyone else who isn't available to get to the ATM before 5pm
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April 2023 by Johana Rodriguez
Darcy made everything super easy to understand, and she went above and beyond to make sure that I had all the information I needed. I'm so grateful for her help and for making my banking experience such a breeze. If you're looking for a credit union with an amazing customer service representative like Darcy, then this is the one for you. Thanks again to Darcy and the rest of the team for taking care of me!
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March 2023 by Thomas Hickman
My experience with Summer yesterday was incredibly positive and seamless. She exhibited a great amount of professionalism throughout my loan process.I’d refer to any of my family or friends without hesitation.
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March 2023 by Nichelle Hickman
My experience with Summer yesterday was incredibly positive and seamless. She exhibited a great amount of professionalism throughout my loan process.I’d refer to any of my family or friends without hesitation.
