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January 2024 by Elizabeth de Moya
I called to ask about renting an apartment for rent because it is one of the only places I can afford. I spoke to someone named George. He sounded like he didn't know what he was talking about. He expected me to want to move in right away. And he tried to get me to give them a holding deposit over the phone without seeing the apartment first. He told me I could not see the unit because it was not ready but I could look at a two-bedroom that was similar. When I went to our appointment later that day there was no one in the office. They did not answer the phone or return my message. It was shady and unprofessional. And there were homeless people camping at the rodeo and in the 7-11 parking lot next door. I am not going to be renting from them because I don't want to deal with the management. I feel bad for the people who live there.
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November 2023 by Marcella Parker
Nice apartment area. Good location, clean, older but nice.
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August 2023 by Cory Bankson
They are now breaking the law by not fixing the plumbing. We have gone almost 3 months with no cold water kids can’t have a bath till water sits and cools down
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June 2023 by Lilah O.
Dirty, overpriced, bug infested, & ridiculously long waits for responses. I changed my mind at the last minute bc of a hole in the ceiling when I did a walkthrough. This place was a dump, omg. I feel it's on the verge of being condemned. It's that bad.
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November 2022 by Kaylene R.
I lived here with my husband around 3 years ago and we only stayed 2yrs. If I could give them 5 negative stars review I would. Especially because my husbands COMMENT, WHICH HAD OVER A THOUSAND VIEWS GOT DELETED SOMEHOW! it's nowhere to be found... mind you my husband works for pest control & constantly told me how bad it is there. Yuck! & we didn't get our full deposit or itemized deduction! So much I can say but I will leave it at that.
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September 2022 by Richard Vieira
They said that "I CAN BE TOWED FROM MY OWN SPOT IF I DONT HAVE A STICKER. We have two cars and only one car is allowed to park in my own spot? Nonsense. Staff told me ny car in my own spot would be towed without a sticker.However the staff is helpful if you call.
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June 2022 by kristina Phillips-Bell
These apartments aren't even worth the rent or your time to even look at. My sister has lived here for almost 2 years and just last week her hot water was shut off for about 4 days. If it's not the hot water it's having NO water with no notice of an emergency or otherwise. I can't wait till they can finally move out of this place. Maintenance thinks everything is a joke and I have never seen management ever. These apartments needs MAJOR help.
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June 2022 by Victoria A.
F*** this f****** apartment building they f****** sick at everything. They don't know how to f****** manage the building at all I've had a hole in my f****** windowsill for over two months with black mold and f****** termites they won't f****** fix it, I've had a f****** roach problem they won't fix the s*** they need to do it stays gone and now tonight my power went off and they won't f****** have someone come out to f****** fix it because they know the f****** wiring it so bad and I have water in my walls from the f****** hole in the roof to my windowsill!!!
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June 2022 by Dina S.
Do not apply online with this company I got ripped off I responded on the website and emailed them and asked did they have anything available in the one bedroom area and section 8 accepted I got emailed back yes with an exact apartment and 35 and to apply online and yes they did accept section 8 after over a week of waiting and trying to get a response from either calling or going on the website and emailing them, I even had went there and knocked on the door a couple times as it stated and know someone was in the office cuz the light was on and yet no one would come to the door or answer my call as that sat outside trying to get someone to talk to me about my application and let me see my apartment other than seeing it online,. I just got an email Sunday evening stating that oh we're sorry you have a good day though and good luck finding a place by someone stating that they are Mitch the manager but your income isn't high enough to move into our apartment you have to have so and so and so and so... I said you just ripped me off for my $45 application fee and you also put me back over a week behind a week and a half for finding a place and now I cannot keep it the moving date I had planned on.. I am on section 8 and you have to give a 30-day notice wherever you're at and I was trying to get a moving date there so I can give my 30 days out here and it took them over a week to get back with me I said I have section 8 and I'm on section 8 and you have no reason to reject my application, so you come up with some nonsense about me not having enough income and my income has nothing to do with it if I'm on section 8 I think my $45 is going to crooks in the management department and if they're ripping you off for you $45 application fee and that's what they call their management then I wouldn't move there cuz they're probably ripping out people in more ways than just that. I also got a reply about oh I've had such a terrible two weeks and that's why I couldn't get back to you or blah blah blah they just keep continually lying to you and they won't own up to their s***
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May 2022 by Heather C.
I have lived here since the beginning of 2022. During my time here the water has been shut off at least 10 times. Additionally, there has been no hot water at least five times with no warning due to poor maintenance of the hot water system. The rent is outrageously high for the slumlord like property that it is. The grounds are dirty and not well-maintained. The pool has been closed since the day I moved in and there was no plan to reopen it. The hot tub has been covered with an old gross tarp from day one also with no plans to fix it. I have found roaches in my kitchen despite being a very clean person on two occasions. No pest control is provided despite the roach infestation. The office staff is rarely in the office and when they are they are not helpful. The only positive I will say is that the maintenance staff, IF you get them in your apartment to fix something, are very kind. Shout out to the maintenance staff at Ashwood Apartments. Other than that... Do not rent here! If I could give it a 0, I would! Take your hard earned money somewhere else!
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February 2022 by Theresa C.
Mitch is the best manager. She has always been right on top of any issues and goes above and beyond to help out her tenants. Very much appreciated!!! :)
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January 2022 by Shawna M.
My apartment was infested by bed bugs that were in the neighboring apartment. They migrated to my place and it was devastating. I lost nearly everything. I did salvage a few things an placed them in storage two years to kill the bed bugs. Management accused me of infestation and I started to yell. They called the sheriff on me and the sheriff backed off once I told them what happened. I decied to re-post this review as a public service. Sad to read things haven't changed. Stay away.
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January 2022 by James
I have lived here since 2016 due to the affordable cost (at the time), and many of the issues that plague this location have yet to be addressed. This place suffers from cracked slabs/ foundations, constantly malfunctioning plumbing, broken gates to the parking lot, bugs getting into units from unknown locations (despite how much we clean the place), tenants who smoke tobacco and/or marijuana where it will blow into your unit and a management team that RARELY answers the phone. Even the "emergency" line for maintenance goes unanswered. As soon as possible I will be taking my family out of here and never looking back.
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October 2021 by nancy talledo
I have to say I have lived here going on 3 years and never had a problem. Just transfered to a larger unit and Mitch Amy and maitnance had it all ready and on time. I feel that if you have and issue dont gossip just be straight with management
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August 2021 by Jessica Daoodi
These apartments were much larger than expected them to be. And they accept section 8
