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February 2024 by Dustin
So There I was It was raising and packed inside we went in for window wipers we were trying to install them but couldn’t because apparently they were the old ones but anyways it was packed inside we didn’t feel like waiting in line we were about to take and Daniel thank the lord was on his lunch in his vehicle saw us struggling with and went above and beyond hop out his vehicle to help us install them we didn’t even ask for it
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November 2023 by Christopher
They had the exact part I needed. What helps is their website to first track the part then call to verify they have it in stock.
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November 2023 by Sedrick Ross
Carnell was a great guy! He helped me put in my battery with great service. If you ever come here ask for Carnell, he’s a awesome servicemen 10/10!
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November 2023 by lucio vazquez
Very fast and friendly costumer service. They answered all my questions and help me to get everything I needed
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September 2023 by dago4skin
Dude was in a bad mood for some reason. I'm thinking he was the manager. I WON'T BE BACK TO THIS STORE ANYTIME SOON!
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August 2023 by Ralph Rodarte
The store is awesome. They have everything you need. I went there to pick up parts that were ordered Previously. Walk in, got my parts, and as he's ringing up the parts, I ask him, "Do these parts have or come with gaskets. His says I don't know And Look at me like i'm bothering him don't ask me questions, Then I ask if he knows what's torch specs are just off hand,he says I'm not a Mechanic. The guys got grease not just under his finger nails it pack around his Cuticles.The guy behind the counter, well, he was a j**** He had no people skills, Clearly you can tell he did not want to be there. The next time I go there for parts. I will not have him help me. I do believe this guy's name was frank well frank you need people skills.
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August 2023 by Christopher Vanderstaay
All the people I have dealt with have been very helpful and pleasant
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July 2023 by Christopher Connolly
Terrible customer service. Too busy bs-ing with customers and not being attentive as i stood their waiting to make a purchase, but the chit-chat with the customers continued. Embarrassing. Don't worry, I won't be back.
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July 2023 by Jozelle Torquato
The people are very nice and helpful . As for parts they are inexpensive get a warranty if avilable
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June 2023 by Kim LaNear
Went in because my oil light came on. The guy who helped me was great. The guy who threw in his opinion and comments was kind of a j**** otherwise I would have given 5 stars.
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June 2023 by Cody Bailey
Lifetime warranty on the parts. Usually always have them in town. It's also one of the most popular Nationwide. Works best for me cuz I can get my parts anywhere I am...
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May 2023 by JOHN Kehrli
Always knowledgeable and extremely friendly easy to deal with especially with a newer car that has issues that take somebody with knowledge of all the emissions and related parts parts needed to do the job correctly one trip job done that's what I'm talking about
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May 2023 by Scott Brinegar
They were great. I had a return and waste oil and the took great care of me
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April 2023 by Clark Burnside
A Black gentleman from Kenya ?? helped me yesterday and should be recognized as a outstanding employee for offering excellent customer service. He was extremely aware of my needs and has an excellent understanding of store policies and procedures. He encouraged me to buy a part under lifetime warranty when I rented a tool...so that I didn't have to make an extra trip to your store. He easily found my account and told me to return and a receive my refund...Please recognize him as a valuable asset to your team in Lakeside...On the other hand when I returned to receive my refund I was treated rudely and told by your Employee MILAN...that I did not have a part refund on record. I persisted to explain that I did and he immediately told me Calm down and was aggressive in his tone and demeanor. Poor customer service and a complete lack of compassion or care for customers, as I witnessed he conversations with customers on the phone....very rude..Clark Burnside
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April 2023 by Angela Olson
Today I was at the lakeside auto zone and mammy went above and beyond to help me with windshield wipers, Thank you so much manny, You Rock