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December 2023 by Carol R.
The Albertsons store on Winter Gardens in Lakeside has just gone down horribly in Customer Service. I've been going to the store for for 25 years and I must say, AMBER., was not helpful. She was actually downright rude!!! I have had two interactions with her, and both were very bad. Talk about having an attitude problem. AMBER needs an adjustment.
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December 2023 by Jessica H.
Sara at the Starbucks went above and beyond during the busy holidays! She was not only kind but awesome, she really made my night when I came in to get hot chocolate for my children and myself to go look at Christmas Lights! Thank You Sara!!!
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December 2023 by Jax C.
This place was amazing. I got to say hi to the cameras. Oh yeah, I'm a kid, but you're so amazing. I wanted to say that everything's cool and I hope you have a great day.
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July 2023 by Melissa A.
Enough registers open, considering it was a holiday. Everything I needed was in stock. Plus my bank ATM is in the store. A win win for me!
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June 2023 by Jennifer B.
Absolutely unprofessional attitudes. Will never come back to this location again. Produce employee was very rude.
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May 2023 by Sarah C.
Whoever agreed that "Ivan" would be a great candidate to be the 4th manager. Honestly, made a mistake. I got paid Friday. I bought lunch. I go to Albertsons... I'm confused as to why my ApplePay isn't working properly?... I go home I order GrubHub. Today, I bought lunch. I go to Albertsons... once again... I'm confused as to why my Apple Pay isn't working properly?... I went to McDonald's.Ivan doesn't care if I am the only customer who isn't able to use Apple Pay... Everyone else has Apple Pay & they have no problem with their transactions.I'm the one who "suggested" that maybe... it will work on a different checkout lane... Ivan isn't very helpful with difficult situations like these & as a customer who is right about the fact that her card does work... Ivan doesn't seem to care if "the customers are always right." He doesn't even bother with accepting the fact that maybe... He could be wrong about how well their Systems "actually" works. That maybe he could bring this topic up with his other managers the next day, or with his Boss... So they could have Someone else like a maintenance Check on their systems... But NO. Ivan attitude is more like "whatever" "I don't care" "too bad" "that is a you problem." If you went into this Albertsons store... Let me just say that the service here is 50/50... We have your lovable friendly Clerks & then we have the 4th manager Ivan... (-_-) This isn't over. If I go to a different Albertsons store & use my ApplePay over there & it works! It will be You & me... You & me outside in the parking lot. *Punch*Punch. Score: 0-1. K.O. Because We the people deserve better helpful service.
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April 2023 by Mike L.
THIS STORE IS THE WORST! The manager Amal is so rude and wouldn't help me at all. I needed to return something and she ignored me and walked away. I tried to get her attention but she just stared at me and walked away. Horrible service once again.
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December 2022 by Lynn L.
HORRIBLE service!!!! I placed a $200 pickup order and could not pick it up due to an emergency; I called and talked to tony who assured me she would cancel my order...nope! She went and put it as "picked up" and I was then charged $200!!!!! When I called and talked to the "manager" (absolute joke of a manager) named Emanuel, he told me "so...ummm....like....your order was picked up so you need to call customer service for a refund". I told him, no, I did not pick it up to which he just repeated himself. I felt like I was talking to a bag of rocks. I do pick ups from Albertsons in Alpine multiple times a week but will no longer be shopping with Albertsons because of this horrible experience!
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July 2022 by Renata K.
It's gotten better since covid and the employees are always accommodating and they give rain checks and work with you if they still don't have the items but the check is about to expire. It's also in a very convenient location so that's also nice. Produce is always fresh, although it is on the pricey side.
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November 2021 by Bianca O'Brien
Inside Walgreens - so it's super convenient!There was no line, which made it a quick drop off process - just go to the photo area and they'll scan it in. Then they texted me my confirmation as I was walking out of the store!
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March 2021 by Michelle Seavello
After walking out of 5 different Metros I found they had AMAZING customer service here. The manager is fantastic kind and very helpful.