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March 2024 by Stacy wulff
Very informative, quick ,friendly service
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March 2024 by JYA
H&R Block is well worth the cost!
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May 2023 by Bre Coco
We were assigned Sonya back in March and from the beginning it has been a horrible experience. We were called 15 minutes prior to our first meeting to let us know that she would not be able to make it since she had a "family emergency." We had our reservations about continuing to use her but we wanted to give her the benefit of the doubt. We were told we could still drop off our documents to the office and Sonya would be able to complete our taxes. She would call us for any information she needed. This was March 18th. We didn't hear from her until she cold called on March 30th...at 8PM! She hadn't started our returns and was calling to ask if my name was in the system. The call took about 10 minutes after she confirmed I had a profile set up. We didn't hear back from her.On April 26th I reached out to her and was told she was not even employed anymore as the tax season had ended. Nothing was completed. Our documents were never even uploaded into their system and we were told they didn't have them in the office either. The manager that let us know has been kind enough to at least be responsive but this has just been a terrible experience. We don't have complicated taxes. The only reason we wanted a professional to do it was because it would be our first year filing for the solar panel credits and we wanted to do it right. I have been using H&R Block for years (filing on our own) and never had a problem.
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May 2023 by Patricia Sherrillo
Great care is taken with clients to be accurate and timely!
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May 2023 by Shay Dubbs
Brian is always so helpful and knowledgeable!
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April 2023 by Monica Keller
HRBlock Tax Preparer, Laurie Nuger, she was one of the most caring employers who took time to explain why and how my outcomes occurred. Highly recommend!
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April 2023 by Derek Rehder
Debra Gonzales is thorough, efficient, professional, and friendly. Happy to answer any questions and explains everything throughout the process.
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April 2023 by Rami Shaba
I don’t do taxes, but my dad does, and I usually go with him, and all I want to say is that Debra Gonzales is literally the best, she is so sweet, she knows what she’s doing, and she even gives out Girl Scout Cookies for birthdays (if they’re in season). If you need a new tax person I definitely recommend her.
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March 2023 by Eileen Hoag
Friendly, knowledgeable and personal service.
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March 2023 by Rick Hubert
Brian @ H&R block is truly the best. He is truly professional. If you need your taxes done go see him. I would give him a 10-star review but the rating only goes to 5. Check him out. Brian Cohen at H&R Block in Lakeside you won't be sorry.
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March 2023 by Maxine Gulihur
We love our H@R BLOCK tax represinative Brian Cohen! He really knows his stuff. He will be our rep for life.......
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February 2023 by Mary Grace Vidal
My family and I been doing our taxes with Debra. She's very helpful, flexible and very knowlegable. She goes far and beyond. She's amazing and she really cares about her clients. Shes one of the reason why HR Block is great, not because of the company, but because of their employees.
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February 2023 by Frank Krause
Alicia super star, she has great knowledge and very professional, you feel you are at peace.
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March 2022 by Ramon Penney
I was very happy with the work done for me but pricing seemed to be a random cost. I was even asked how much turbo tax wanted before my fee was discussed.
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February 2022 by EDCOTruck
I don’t do taxes, but my dad does, and I usually go with him, all I want to say is that Debra Gonzales is literally amazing. She’s so nice, explains everything, and once again, literally amazing.
