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December 2023 by jake pitman
They never call when the parts you order come in
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November 2023 by Janella Simon
Had to go here cuz my check engine light was on so I went to get my engine read. I told the man what was happening and asked Politely if HE could please read my engine with the reader. Well obviously that was a problem. He gave me the reader and said "here" and handed me it. I told him "I don't know how to do that" and his response was "you'll figure it out" no help AT ALL after I told him I didn't know how too. I sucked it up anyways and let this guy be disrespectful. If you are a woman (like I am) don't let these bozos treat you like trash. Bring your dad or husband to the lakeside store so they don't take advantage of you and treat you like your stupid.
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November 2023 by Michele Staneff
Josiah went beyond! Helped replace a headlight in my Honda fit. Respectful, helpful, and patient ? he has a bright future!!
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October 2023 by Dennis Kennedy
O'Reilly's always comes thru, even for some very Scarce & rare parts
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October 2023 by Hector Ramirez
Javier and Jim have the best attitude and customer service. I have a commercial account and they always take good care of my orders
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October 2023 by Ghaith Alarab
O'Reilly Auto Parts is the go-to destination for all your automotive needs! ?? With their wide selection of high-quality parts, accessories, and tools, you'll find everything you need to keep your vehicle in top shape. Their knowledgeable staff is always ready to assist you and provide expert advice. Whether you're a DIY enthusiast or a professional mechanic, O'Reilly Auto Parts has got you covered. Drive with confidence knowing that O'Reilly has your back! ???️
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June 2023 by Three 9's Fine
Always better than the stealership price for oem parts
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April 2023 by Martin Bunch
Service has gone down went in there and the two guys working completely ignored me and another guy going out of the way to help one guy speaking Spanish between each other the whole time completely alienating two customers , it was very disappointing, this was only 28th around 10:00 a.m. The two guys were not rude they just did not want to deal with us, me and another older white gentleman wanted help and they completely ignored us it was bad I will not be returning there... I would not expect this treatment in Lakeside
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March 2023 by Clark Burnside
Jim who works the commercial parts counter in the rear of store provided me with outstanding customer service. He took time to help find the right part for my vehicle.. Also Steve who is parts delivery person ...assisted me when he did not have too. Both of these gentlemen are assets to your team in Lakeside...please acknowledge them with my thanks and appreciation..Chad Burnside
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September 2022 by Blight Shoen
A typical and friendly experience. Exactly what you expect from a parts store. Nothing special, simple, and only what it should be, exactly what you need.
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September 2022 by DIESEL PILOT (DIESEL PILOT)
O Reilly''s Lakeside used to be a decent place to get parts back in the day for my Diesel repair business. Like belts, hoses, engine oil, filters etc. Now days they don't carry anything! Nothing! Everything has to be mail ordered now on regular wear and tear parts that a real auto parts store should have in stock! The trucks I work on are the most common trucks on the road. There's nothing exotic about them that you should have to special order every single part. The Lakeside area is a commercial truck area. From semi trucks and heavy equipment to contractor and personal pickup trucks. The Santee store has more parts for trucks and it's not even a trucking area. Why every part is in National City or Moreno Valley makes no sense. Lakeside is in the middle of San Diego county. Logistically it makes alot of sense to have your parts located here!They also constantly move parts people around. So once you get them up to speed they bounce them to another store or they quit.So if you are looking for parts for your diesel truck and your heading to O Reilly's Lakeside, just keep driving and go to Autozone down the street or better yet just order your parts online. Because more then likely the auto parts stores around here are going to mail order your parts anyway.
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July 2022 by Jose Vega
Bought a pressure power steering hose and it doesn’t fit, came to return it they said they didn’t have the cash for the refund to come back next day, waste of my time
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June 2022 by Robin P.
I was so astonished to be helped to a degree beyond anything I have ever experienced. I wish I had the words to describe the depth of respect and care Ruth bestowed upon me.
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May 2022 by Storm Mckee
They had my oil filter but only one in stock and no gasket .. but he did give me a small discount on it for not having the gasket
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May 2022 by Rebecca Dodd
I'd give them 0 stars if I could. I called the store to see if they had an air filter in stock and the lady who answered the phone looked it up in the computer and said she did but when I asked her to verify that they had it she rudely said "I do have it!". All I wanted was to know if it was actually on the shelf or not before I drove all the way from El Cajon to Lakeside. I had already gone to three stores today that said they had them in stock but no ones stock was right. I can't afford to continue to waste gas because some employee is too lazy to walk to the aisle and make sure the filter is actually there.
